Customer Ratings & Reviews

Simple purchase online worth it in the long run always recommend a litttle extra security

We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.

Things don't last nearly as long as they used to, and this definitely goes for printers if you use them a lot like I do. I print thousands of pages and it does seem to wear on the printer, so when it burns out, I'm so happy I got the replacement plan. Seriously... get it. It's worth it for printers!

It is comforting to have this coverage knowing that in the event of a printer failure I won’t have to purchase a replacement.

Great to purchase this coverage ..it’s worth it.incase you have an unexpected issue ..just read the terms carefully

I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

Best replacement plan ever! Zero complaints and I have been buying them for years.

The comfort of knowing the Geek Squad is there if you need them brings peace of mind. I have used them on a prior purchase and because it could not be repaired they replaced with a new Kindle and I was quickly on my way.

Most of the members are very knowledgeable about the process of tech warranties and how they work, so if they aren't able to make your tech work in house they know what has to be done. The staff of the Racine, WI team are on point and as I said they know their stuff.

I don’t often buy replacement insurance for household devices, but I think it makes a lot of sense for high-tech delicate devices, like high end cameras, cell phones , computers, and high resolution TVs. I’m a fan of the Geek Squad team. They are knowledgeable and helpful.

Hopefully I will not have to use this service and the printer will be in good condition after 2 years but it is nice to know that I have the option of getting a replacement should the printer become inoperable. The cost of this was very little so it made sense to invest in it.

Called once because I thought my Razor Kraken Headphones weren't working the guy was very patient on the phone and didn't treat me like dirt because my only problem was that the headphones were slightly out of my ps4 controller headphone jack.

Have used it several times they’re really good at what they do sometimes things some work out for me but other times most of the times they do like today I got disconnected but it wasn’t his fault he did help me thank you

Love the Geek Squad, when ever I've had an issue they are quick to fix or replace. They are always courteous

Needed a hardcover for my tablet. The one that should have fit did function in the manner that I was looking for So I went a size up and it fit better and also allowed the charger to be carried just in case

I purchased this to go with my printer and I am so thankful! In the past, I haven’t purchased this and my printers have had issues that weren’t worth fixing and paying for. This will be so helpful if and when an issue arises!

BEST BUY IS THE ONLY PLACE WHERE I BUY THE EXTRA PROTECTION PLANS BECAUSE I DON'T HAVE TO DEAL WITH THIRD PARTIES. IF SOMETHING GOES WRONG I GO BACK TO THE STORE AND GET A GFT CERTIFICATE ISSUED RIGHT AWAY AND I CAN SWAP IT FOR THE SAME OR SOMETHING BETTER FOR EXTRA MONEY OR SOMETIMES LESS.

I feel a real sense of ease knowing that I have this protection! Whether your setting up a new printer to having issues with other electronic items, big or small, I love knowing that I have back up!

Putting coverage on my purchases is the best way to protect my investments. If anything goes wrong or if something is just not working, I will always be covered.