Customer Ratings & Reviews

We love Best Buy, their Retail Team, and the Geek Squad. Since we're big fans, the 4-Year Plan only makes sense. We've always been impressed with their install pros and the good advice we get on other products.

Not much to say about the warranty's. They stand by their products.

Always get a warranty regardless if I use it or not. Protection

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

Have had to use the warranty one time. It was a breeze

Most of the members are very knowledgeable about the process of tech warranties and how they work, so if they aren't able to make your tech work in house they know what has to be done. The staff of the Racine, WI team are on point and as I said they know their stuff.

I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

The agents from Best Buy was able to set-up my new system and examine it to confirm it's running smoothly. Geek Squad tech support answered all of my questions as well. This added coverage plan is a great way to product your investment.

Best protection for all your elctronics, replacement or your money back.

I don’t often buy replacement insurance for household devices, but I think it makes a lot of sense for high-tech delicate devices, like high end cameras, cell phones , computers, and high resolution TVs. I’m a fan of the Geek Squad team. They are knowledgeable and helpful.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Always recommend this products. I have bought protection for every item I buy. Never had an issue using it to replace an item.

Geek Squad is well worth the extra dollars spent. They know what they are doing.

Lasted a very long time. Only regret is that I didn't check prices on the ink it was very expensive. otherwise a great printer

I love this doorbell that informs you what is going on around you so you will be more cautious.

Hopefully I will not have to use this service and the printer will be in good condition after 2 years but it is nice to know that I have the option of getting a replacement should the printer become inoperable. The cost of this was very little so it made sense to invest in it.

We bought two pairs on speaker head phone and we're very happy with them. We bought 4 external speakers and we're very happy with them. We bought a WiFi attachment to use with our new speaker head phones and it works quite well.

I just bought this product, but I have had experience with Geek Squad product replacement before. Not bad.

It’s always good to have coverage protection for essential items. I would much rather ha e the coverage and not have to use it than to need the coverages and NOT have it at my use when needed!!!!