Customer Ratings & Reviews

I always believe in peace of mind. Geek Squad is a blessing in disguise.

Dont know how to review a service plan, but I am sure it will be great to have if I should need it!

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

Geek Squad provides me with the security and confidence that I will be able to get any problems I have with my devices taken care of quickly and efficiently. Peace of mind is a winner.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

This is great. I had a question about the laptop setup. They were able to answer question and sign on over internet and correct and download something . Didn't have to leave home and return to store. Very helpful!

Having the Geek Squad protection gives me peace of mind owning any product.

The agents mounted my TV and connected it to all the outlets.

Very good machine and saves you a lot of money, the only thing I don't like is it does't print exactly the colors you see in your screen. I've changed the shades within a single color and the printed result is the same.

I had a printer completely stop working a few months before the coverage was over. The checked out the printer, saw that it didn’t work, issued me a gift card for the original purchase price. Well worth the price

I like the comfort of knowing I have GSP and that they always come thru when I need them-sometimes a little bumpy of a ride but they always make sure to do what they can to make the customer happy on some level. Thank You Geek Squad!

always a must when buying electronics from the store.

Best protection for all your elctronics, replacement or your money back.

I am so glad I purchased this along with my new printer. There was a line printing on paper and could not remove it. Took it in to Geek Squad and they replaced the printer no questions ask. Nice! the only thing is I had to purchase a new one to cover the new replacement printer.

I have not needed it yet.but im sur wuth it bring best buy it will be great

Geek squad replacement plans are great for items that they have and keep in stock for a while. I have utilized them for computer keyboard replacement since the bluetooth ones seem to fail for me every 6 months. It's fast and easy.

Love the geek squad! Phenomenal services, really happy.

Haven’t had to use it yet. I’m not sure what else to write but there is a 50 character minimum lol

Bestbuy has the best product warranty no other company can compare always purchase my electronics from bestbuy A1

I always get Geek Squad Protection. Everything always seems to break right after the one year warranty! This warranty has saved me so many times! I'll never buy a product without it!