Customer Ratings & Reviews

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, TV, games, or really everything they offer.

It is great to know that I can get help from the Geek squad if needed.

The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

Fantastic and efficient machine! Does the job and never jams - love this!

I bought this thinking I would never it My printer quit working and it was replaced free of charge

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

I purchased the 4-year Geek Squad Service for my HP DeskJet 3755 wireless printer. Why? Because, at $20 for four years, it was a great bargain!!!

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

My last HP printer 'survived' over 4 years with no issues. Earlier years, however, were hit-or-miss on duration. I bought replacement plan to be safe: very inexpensive plan to purchase, good for two years. When my HPs have had problems in past, it was within 12-18 months....or never.

I always buy the Geek Squad Warranty on all purchases that it is available. I have had to use it a couple of times, and well worth the purchase of it.

Geek squad fix my problem really fast, they return My money with no problem

You can't go wrong with geek, saves me lot's of time, these guy's are really awesome

Easy setup easy to use shows fingerprints. Alltogether a great product.

Haven't needed to use it yet but I'm really glad it's there. I feel better knowing my new equipment is covered!!!

Geek squad is a good service in case your device suddenly stops working also it has a good price 50$ for 4 years is amazing

Geek Squad employees are so up to date on everything in the store, they can pretty much help with anything. I bought a printer and they helped teach me how to set it up even before I got it home.