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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11185 reviews

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 79 Showing 1,561-1,580 of 11,185 reviews
  • Rated 5 out of 5 stars

    must have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is well worth the extra dollars spent. They know what they are doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Extended warranty by geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad came to my house to fix my tv under warranty they couldn't fix it so they gave me a voucher to get a new one or get refund instead i upgrade it i love their warranty

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome staff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Services incredible Worth every dime I wish I didn’t have to write so much

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven’t had to use geek squad yet but it is very good knowing that they are there if I need them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan has proved to be so useful. We've taken in both computers and both laptops this year. Had to take one laptop back a second time. Geeks are very helpful if you have any questions. It's definitely worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had and used Geek Squad on all of my devices. I would highly recommend it to anyone. They have always corrected issues with my computer and printer. Most recently with my new printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gotta love protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When i purchase higher priced things i love to add the protection. Its very easy to turn in if you have an issue. I get this for my headsets cuz they dont last that long and i get my full price i paid to get a new one. Love it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    5 Star protection service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i dont usually buy warranty for my products but best buy offers the best protection plans for your investments, if you are buying a game disc or movies on disc i dont recommend it, but if you are getting electronics such laptops, cellphones, etc i suggest getting the protection plan

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy with printers.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like always a good product especially if it's being purchased with a product that can break easily withing the time it will be used. Especially printers from HP which usually have ink carriage jams every year or so!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is very helpful at our local Best Buy!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was nice knowing we had our local Best Buy Geek SQUAD location nearby to assist us when we needed them!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Mounted TV and surround sound and my husband is a very happy camper

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer guarantee.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great offer for four years. Most guarantees are for only one year.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seriously, if something is going to break down, it's usually within the first year or two. Getting a service plan on something you plan on keeping five years or more is important! And if they can't fix it, they will replace it, so, you can't lose out there, either!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries Geek squad will take care of it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So worth the peace of mind, all you need is your digital receipt, some time to do some troubling shooting with the Geek Squad tech over the phone. If that didn’t work go to the store and exchange for another item. Easy!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked well

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a printer with a small broken piece. We had purchased the Geek Squad Replacement. When I returned it, it couldn't have been easier, just dropped it off and picked up the replacement. It took me longer to walk into the store than to get the replacement and go.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is very little I purchase at Best Buy and don't get the Geek Squad protection, probably the best thing you can do to protect your purchase. They are always accommodating and I have never had a problem getting something replaced or fixed. Woodbridge store rocks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it because it is very good and excellent for the price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ALWAYS GOOD TO HAVE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not much to say about the warranty's. They stand by their products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is easy to use and get repairs done. Never have any issues getting a hold of them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    10 bucks for two years

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy enough. Ten dollars protects a drive with lots of moving parts and lasers and tons of stuff that can go wrong for 2 years. Well worth it. I dont do the extended warranty often but for this it was a pretty easy decision. Saves to my bestbuy card so i dont have to keep anything.

    I would recommend this to a friend