Customer Ratings & Reviews

Protection plan is a must have! Have used many times for many of my past purchases. Be aware that once you’ve used the plan to replace a broken or defective product, the plan is fulfilled and you must (if you wish to protect the new item) repurchase with the replacement product. Not a fan of that at all but such is life....

I love the ease and reliability of all of the geek squad protection services. They will either fix the problems promptly or replace products no questions asked.

Bought the four year Geek Squad product replacement plan just in case an issue should arise!It just gives me reassurance that someone is a phone call or email away just in case I need help or assistance!

Lightning knocked out my cable modem. An hour later I had the new one in hand. No hassle, no problem. No if only Comcast knew what they were doing, It took them hours and 2 different support calls to provision the unit and make it work. Download speed is 115 Mbps.

Have only needed to use it once. It was quick and painless and they did everything to correct the problem successfully.

my printer went out in almost 2 years. I'm grateful that i had the protection plan because they gave me a credit for the full purchase amount. Thanks Geek Squad!

Haven't had to use it, but great value and would recommend

Have always enjoyed the service from Geek Squad. Got this for a printer I found at a great price so I figured I’d have it protected for a few years.

This is lovely, I would buy again and recommend to people

plEASED WITH THE SERVICE THAT WAS PROVIDED, MY HUSBANDS COMPUTER IS RUNNING LIKE NEW

Bought the protection plan on my printer hopefully I never need to use it

Purchased a new 65 in Sony tv and I had Geek Squad install it they did a great job also showed me how to use it and hooked up my surround system.

A cheap remedy for peace since you just never know, even with a stellar product.

I get this for my peace of mind, even though my son and grandson, are my go-tos when it comes to electronic devices.

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Basically you pay for the coverage and if something happens to it, best buy replaces it and you can buy the coverage again for the next product. Just like car insurance, an added expense but nice to have when needed.

When I bought my item I had a lot of problems however I was accommodated until we could set up my apple tv correctly. The mouse never connected to the drive and we were over nighted a new mouse! We eventfully got a brand new setup and have had no problems since.

Depending on the cost, the extended warranties can be a life-saver. You have to weight the cost of the plan verses the cost of the product and the likelihood of failure...I almost always buy them.

Best deal of the year. I like having the Geek squad service agreement. Our family uses the service for manning of our electronic devices. The savings versus regular cost is worth the up-front cost.

I've used this on many occasions, it's a worthwhile investment. However, I can't help but feels that it's a bit wasteful. Many times a tech product is replaced rather than a repair attempted.