Customer Ratings & Reviews

Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

Because of the value of the printer I was not going to invest in the protection but decided to because of the mechanical aspect of the product. Ended up being the right thing to do and the exchange process was painless.

I have had to use the Geek Squad Protection Plan a few times. They stand by their commitment to helping you when things go wrong.

I always get the extended warranty for all my TVs and appliances from Bestbuy. I don't like the extended service of the manufacturer's. Bestbuy is just less of a headache.

The Geek squad team are some and very knowledgeable guys

The Warranty from Best Buy is well worth it. If they cant fix your device they will simply let you exchange it for the same one or similar with no hassle. A lot better than paying full price for the device once again.

This is a lifesaver! I bought this when I bought my daughter an expensive camera. I don't have to worry as much knowing that we have coverage something happens to the camera.

I have used many times for printers that constantly didn't work after replacing several of them.

I can tell you as a tech person I have never really purchased geek squad coverage, however as wives are she suggested a one plan. The device died (HDD) one month after. Prompt professional and very helpful, I would do it again..

Very useful plan. Just bring your broken item to the store and you can choose any replacement in proper price range or just get refunded in turns of store credits. Pretty worthy.

Some items you don't need to get this for, so look carefully at the cost. Now with that said. I purchase Geek Squad Product Replacement for some items and not for other items. When I have had to use it, BestBuy has always handled it very well.

Geek squad is amazing! Definitely recommend to everyone

lately ive had too many electronics dying just after their manufactures warranty run out-if the price is right on an extended warranty-i will get it-may not use it but if needed much cheaper than buying something new when you have something die

I purchased the 4 year Geek Squad product replacement plan cause if the printer I purchased fails to operate then I know that I will be able to count on using the product for four years.

This is a great service for all of any electronic needs. I have had it before and will always renew it. This is a great benefit for any avid Best But Shopper which I am one of. GREAT SERVICES!!!!

I good value. It coverage is also great. Wood recommend it

I'm a big fan of protecting my investments. Most of the time the little I pay for a protection plan isn't needed but the few times I have needed it, I was thankful I bought it.

Haven’t had to replace my products yet but definitely recommend this plan in case

They did a wonderful job. They were nice and professional.

Lets face it, EVERYTHING breaks, usually within two years. The best buy warranty is the only reason I keep shopping at best buy. Have had numerous expen$ive computer peripherals replaced, no questions asked no hassle. highly reccomend.