Customer Ratings & Reviews

Purchasing a warranty along with a printer is definitely a good decision. I have learned, printers often have issues. Thankfully, redeeming the warranty for my printer was easy and quick. Without a doubt, worth the investment!

They are very helpful and they always help me with my purchases and stuff

At less than $5 i couldn't pass on the extra coverage. After getting burned on my astros around the 1 year mark, I didn't want to be headphone-less once more. Being able to swap them out in store for a new pair is beyond convenient!

I think this cost me about $17 for a 4 year replacement on an HP printer that was $99 and doesn't seem to be very high quality so I expect to have to use this

The geek squad was and is always helpful. Always able to answer any questions and helpful taking the time to demonstrate and explains how to do it the right way

Boy am I glad I had the two year replacement deal. My 6 month old HP fancy printer died after a power surge and BB/GS replaced it ASAP no questions asked. Whew!

Excellent customer service and technical support. Always quickly diagnosed issues and either fixed or replaced item.

Getting an extended plan for all electronic devices is a good idea, because you never know if something will stop working, and its cheaper to get it replaced than having to buy a new item.

The agents connecting my TV and download them all to my devices

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

Good printer I have been using it daily and it’s like new

Great to have if you ever need it. Replacement or fixing it can be expensive.

They were great when it came to fixing my printer, amazing work they never disappoint

I buy ALL my electronics and appliances from Best Buy because of the warranty offer. I've used the warranty and they basically will give you your money back if they can't fix it.

The Greek Squad protection plan is very good and it's worth the money to have.

Love getting the protection needed to be cover at all times

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

If you’re not getting a replacement warranty on an electronic today, why even buy the product. GS is the best around and incomparable to anything else out there... even manufacturer sometimes.

Couldn't live with out them....my computer is getting old but they keep it running!!!!

I have never had a problem with Geek Squad. These guys are awesome. They are completely professional and it is a no hassle process if you ever need support or ever have to return anything.