Customer Ratings & Reviews

excelet product and services, i love to work with this company

This is a great machine I got a Lexmark and it broke down on me after a year I have had not a problem with the Brother at all and its been a year.

other online stores may have cheaper or longer warranties, but Best Buy is better because you get your replacement the same day - no waiting for the replacement to arrive in the mail.

Geek Squad Product Replacement is a smart, safe purchase for high end products. My purchase was for a very high end printer that will be replaced should anything go wrong.

Very happy with this product gets everything done perfect

Highly recommend Geek Squad. Their service is exceptional, easy to talk to and they listen to your needs.

I chose to opt in on the Geek Squad Protection because for a few dollars more, I have peace of mind knowing my product will be exchanged should anything happen to it. I have used this service before and it is hassle free!

Im so glad to have purchased this protection services

Happy I bought this otherwise I would have to buy a new one

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

I have had tremendous success with replacement warranties from the Geek Squad. Always a roll of the dice so I tend to go longer or not at all.

They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

I have used geek squad and have always had a good experience with the service

Great value for the dollar anything happens I feel very safe that it will be taken care of.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

I love the fact my HP printer is covered with a Best Buy warranty plan. My HP Printer will be replaced if anything goes wrong.

I do not know how you can write a review for something you have never seen or used. I really love it, it is so great, and I can't believe I lived this long without it.

The agents connecting my TV and download them all to my devices

Excellent value. I had to replace my printer, and they handled it with ease and no hassle

I never purchase devices without an extended warranty. This warranty was purchased with the Logitech Trackball. I recommend the extended warranty for anything that is eligible for an extended warranty.