Customer Ratings & Reviews

Thank goodness I have not had the need to use this but I bought it because my previous printer quit working.

Great lovely service never had a problem with replacements or troubleshooting best customer service I've ever experienced

I absolutely LOVE Best Buy's Replacement Service. I don't have to keep up with receipts! I just go in with my phone number and they take care of everything!

Posting of content in exchange for compensation of any kind including the receipt of free or discounted products other than through the verified Best Buy Tech Insider Network program, or posting reviews on behalf of the manufacturer of the product being reviewed.

They helped us put in our Ring Camera and they came on time.

We always get a Geek squad product protection plan on our high end purchases. Great service and great plans. Well worth the money for any future issues.

I buy everything from Best Buy thank to their amazing Geek Squad protection. You'd be crazy not to purchase this item to all of your electronic items.

Yay! We love a warranty, especially one that lasts 4 years

I don't typically buy extended warranty/product replacement. But certain items that may be high risk can certainly use the extra reassurance and peace of mind you get.

I think they’re very helpful. They’ll help you anytime they go.

It's a must buy in case your stuff malfunction or broken on one of most expensive electronic products, so they will replace it for you.

It's a must buy in case your stuff malfunction or broken on one of most expensive electronic products, so they will replace it for you.

I now get this for my purchases because things are not made like they used to be. It's an investment. Even when I buy a gift, I get them this service.

Anyone who does not have this support is leaving themselves open for trouble.They are superb and one has peace of mind knowing they are in your corner.

Always get best buy warranty, it has helped me alot, don't forget that prices do go up and down sometimes during the warranty period. don't get mad at the customer service employye because of your ignorance.

I havent had for long but i think everyone needs coverage

Have not use it because I got a very good item , but sure the company will make it up to me if need it.

I like the printer - love having not to change ink cartridges and it prints fast and clear. BUT it does not stay connected wirelessly - every time I want to print I have to muck around for at least 30 minutes - usually much more! VERY frustrating!! And the HP app is SO intrusive - it activated the camera on my ipad, and used the cloud without me setting any of that up and I didn’t agree to it! It also needs my location to print - WHY???? Just let me print!!! NOT HAPPY with my purchase, because of software - the printer is good……when I can get it to print.

Good protection plan especially for the price! I always pay for the protection plan when I buy any appliance or electronics!

Wireless and I like the option on the side of the headphones to mute and turn off. Feels good and comfortable but for a larger person and had to return since did not fit well on my teenager.