Customer Ratings & Reviews

This is an awesome idea, just to prevent any issues in the future, very economical for the insurance that you recieved .I highly recommend.

I have used this program multiple times and it is well worth it in my opinion. I have had items replaced on more than one occasion. The process is simple and painless. Well worth a few bucks.

It’s worth it purchasing this replacement plan. The hard drive that I bought has spinning hard drive, it’s nice to have peace of mind while using the hard drive with my Xbox ONe S.

It's hard to submit a review of a service until one has needed or used it, time will tell.

Okay to have on hand when needed. Bought it for my grandma’s laptop. But we never used it coz she passed already and nobody’s using her laptop anymore

You need this on every item. With the delay in getting items you need this added to any item u buy.

Love this product purchased from Best Buy. Always got the great price here and variety of selection at this location.

Solid for the total things I needed to buy this for

My printer died and Geek Squad replaced it no problem, Of course I had replacement warranty, but I didn't get hassled, just was able to pick out another printer.

A headset I purchased stopped working and people couldn't hear me. I brought it in and the customer service rep exchanged it for a new one. I was also able to get the protection on the new headset.

A must have. HP printers are good, but have had problems after a few years. Important to have a help backup in case another problem arises.

I feel that this is a must! If you are having an electronic you need protection and they responded so fast and the service is amazing

I can't think of a time I have had to use one of these services. The stuff been well made and worked well until way past the warranty date. I still recommend it.

Have liked all my Geek Squad service. Have it for all my electronics equipment, also washer and dryer , and they have worked with me on all.

Excelent service! The way the helps and solves everything it’s perfect.

Got this in case something goes wrong. So easy to use if the product breaks or doesn’t work right it will be replaced quickly

We have used Geek Squad and they were great. Hope we will not have to use them for the coffee maker. I really like it.

Geek Squad is always great. Cusomer service always helpful and returning items and solving problems have never been easier. Their plans are affordable and fair.

Surely you've had the experience of your ink jet printer drying up while you were away. This had to happen to us twice before we figured out that there had to be a better way. And there is a better way - buy an inexpensive replacement guaranty from Best Buy and let them worry about the hassles of making it work again.

Agents insured my safety as well as their’s. Worked quickly affectively and cleanly. Will have them back to hook up sound bar and stereo system.