Customer Ratings & Reviews

We almost always but the Geek Squad Product Replacement Plan, of course especially for electrical components. It just gives us peace of mind.

Geek Squad protection is great piece of mind for my electronic purchases from Best Buy. When needed, the service is easy to use and worth the price.

Good for the money but the real test will be when I have an issue with it. To make a better protection plan, best buy should offer at least a one year extention as the 2 year plan is up.

A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

A must for large scale devices bought at Bet Buy! Their Geek Squad service is what keeps me coming back to Best Buy, and not to Amazon.

Buying the replacement is very worth it when it comes to peripherals like mouses and headphones, make sure you get it because you use those devices everyday and they break and wear out!

Price was right to get the warranty. Hopefully won’t need it

An excellent Geek Squad product. Geek Squad, although very overworked, is a very good service. Good product which can be used easily by folks at home.

This service is excellent. I have used it many times through the years and the technicians have been top notch and always fixed the issues.

Always get protection much cheaper than others. Geek squad always stand behind their warranty and products.

The geek squad service is a good thing to have when you need it and even if you don't. Very helpful service.

Best Buy always carries great warranty and insurance for the price! Most retailers don’t replace the item as they say but beat buy does!

I love the product placement plan. If you have an issue in or out of manufacture warranty, then they replace the product or give you a store credit towards a new product. No hassle or wait for repair.

I have used the Geek Squad to install my wife's new backup camera, car stereo, and speakers at no cost (part of the service) and well as repairs on my computers

it is the only reason I shop at Best Buy, You can't beat it

Wow. Wow. Wow. Do not sleep on this deal. Well worth it

Friendly staffs and quick overlook. The person whos can be trusted for all your electronic equipment's.

It really is something that puts you at ease knowing that you have experts to help when you need it

Computer started acting up. Took it in and they quickly evaluated it and decided it needed more service. They had it about 6 days. Returned with no more problems

Had to return the keyboard because one of the keys was defective and kept sticking. Only had it a couple of months and thought the product warrantee covered a full exchange. Geek Squad prorated the coverage so there was a charge. However the service at the store was excellent and getting a replacement was easy :)