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Customer reviews

Rating 4.7 out of 5 stars with 11152 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 11,152 reviews
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and durability excellent for use im recomend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product and recommend it 100%. Worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have on electronics

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The people are always very nice and helpful I always purchase coverage on all electronics from BesyBuy since I have a teenager you never know what can happen

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Replacement Process

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My printer stopped working at the worst possible time! I ran to BestBuy and get a replacement immediately.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Always a help to me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agents have been very helpful on the telephone. In the store they are also very helpful. I am not very computer literate so I love this service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is the best.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a small problem with my printer within the first month of purchasing, took my printer back to Best Buy, with the 2 yr warranty and they replaced item with no problem. Geek Squad is the best.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Greek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had used it before they solve my problem it takes time but it solved

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Replacement guarantee

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anyone have ever talked to with the Geek Squad has always been very helpful and nice. It's also nice to get an affordable "warranty" for most any item I choose!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer monitor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad agent took good care of me and offered some good advice.it's always good to back up your purchase with an insurance policy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle protection.

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth getting for that piece of mind. Gaming equipment is expensive and it's nice to know that if anything goes wrong with it I'm not out that money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Protection Plan is the BEST !

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad Protection place is so awesome! If it's not fixable, they will replace it with no extra cost. A definite "must" get !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issue immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, especially when you have protection.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No hassle warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You call in let them know the issue, do some troubleshooting over the phone. If that did not fix the problem bring it in and exchange for a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy is the best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy is the best when it comes to warranty I love there policies and the time they offer I have never had a problem with anything that needed to be taken back to the store love you guys!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Thumbs Up!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Never had issues in the past either.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great to have a replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In my opinion it is great to have the replacement plan. You never know when something can go wrong and its always so easy and convenient to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Must purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BB Protection plan is very good investment for your laptops hard drives etc. My external hard drive died and they replaced it with no question ask within 10 mins i got a new hard drive. Cant beat that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    There when you need help!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad personnel are very knowledgeable and skillful! If you purchase a product you'll never regret adding the Geek Squad!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always very helpful, they explain what can and cannot be done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love love my geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this to everyone. I am not computer literate and they are a great help. Money you invest in the Geek Squad, you would not regret.

    I would recommend this to a friend