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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11093 reviews

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Rating by feature

  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 11,093 reviews
  • Rated 5 out of 5 stars

    Proctect Yo Thangs!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ease my mind and have coverage for years to come. Somethings just break because a malfuncation, well im covered for the next 4 years! Get it, protect it and forget it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I appreciate having this service having the peace of mind of knowing things will be taken care of for four years. I had an issue with a printer I bought and beat buy was so helpful in resolving a technical issue I had. I was able to switch it to a printer that worked just great. I was very grateful I did not have to stress to solve issue

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with the value this protection plan offers and that it’s an affordable price to feel secure with my purchase for the next several years

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    warranties are worth the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 yr warranty for replacement is definitely worth the cost. I recommend getting even if never need it , you just never know and it doesn't cost that much. Plus I have had a lot of experience with Geek Squad and Never been disappointed in their expertise.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    4 years of service at this price is an excellent deal. Best part is being able to just drop the item off at Best Buy for repair, unlike the other after-market warranties that require you to troubleshoot the problem first and possibly have to ship the item. If they cannot fix it, they will replace it or give you a refund on the item. Also, this service plan is transferrable if you sell the item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Have been very pleased using Geek Squad in past.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used Geek Squad in the past and always appreciated their service and with this 4 year package I know I can use them in the future.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best customer service ever!! They were very informative, clear and concise instructions. They help me choose the right laptop and printer that fit my needs with one phone call. They resolved my issues.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    JCW MINISTRIES

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased LJ 901 5e Printer for our Ministry and this has given us a great deal of help and easy work. I teach from my print-outs and the clarity of the pages gives me a feeling of relaxation so that i can move along with the teaching smoothly. The worker on the floor that assisted us was very knowledgeable of what was best for us and for what we could afford.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    other than initial set up for my computer, I have not need to call the Geek Squad service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Spend the money!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy stands by their warranty program and will actually replace your appliance or device with no problems. I hope that never changes!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Better safe than sorry

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter got hers first and I set it up for her. I liked some of the features and got the opportunity to get my own on a Deal of the Day. Awesome price and easy to set up

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No questions asked product replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My two year old printer broke and because I had this insurance I was able to pick up a new unit for free! Definitely ended up being a good decision for me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Saleslady was very helpful in making a decision. Very easy setup. Great quality. Easy to use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice piece of mind if you end up needing replacement down the road.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Always Helps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anytime I need Geek Squad assistance, it's always met with speed and efficiency. I would not go without it.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    Good value

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value as long as you know what it covers and what it doesn’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GSP great value and gives you insure your purchase

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall GSP is a good choice to make when buying products from Best Buy. It gives me a peace of mind that if I bought a good or questionable product that BestBuy will be there to make it right. I have some products that I will use regularl. y or that I highly depend on. I weight the knowledge of the product and pass performance of the product to decide if I should purchase GSP. Anything you buy over $20 I recommend getting. I have gotten some lemon products in the pass that didn't last or live up to the hype and general dissatisfaction. The Best Buy GSP has you covered.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Repalcement plans are the best!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love GSP-R when the price is right! A 4 year plan on a printer is great, most of us have issues with a printer within 4 years lets face it... Just take it in when issues arrise in year 4 and time to get a new one!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Da geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always works the only issue is when you sign up for the ink you have to keep it paid and only use the ink they send

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer has been a lifesaver and game changer for me! The added feature of split pages is amazing! As a teacher time and supplies are limited, everything about this printer is great?0

    I would recommend this to a friend