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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11093 reviews

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  • Value

    Rating 4.6 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 19 Showing 361-380 of 11,093 reviews
  • Rated 5 out of 5 stars

    2 of the Best

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My review

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a reallya good investment I have used it twice and got only good results

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a chance to use this service because my machine is still working good. We see if anything broke down and I may need their assistance. But I will put 5 stars first

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad took care of my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service they were very caring and professional. Great customer service. I recommend them to anyone buying from best buy

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable and their equipment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very helpful and friendly. Very knowledgeable about the service and parts and how they were going to install it and how it should work.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to know it will be replaced free if necessary

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel good about having the 4-year Geek Squad Product Replacement service. I hope I don't have to use it though.

    I would recommend this to a friend
  • Best Buy Employee

    Rated 5 out of 5 stars

    I've always had good results with my GSP.

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    Best Buy Employee
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've always had good results with my GSP. Only seem to use 15-25% of the time, but when I need something repaired or replaced they stand behind them. (per terms) NOTE that calling in for claim can take some time on the phone however, to get claim set up and resolution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    ONE OF THE BEST!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've been using Geek Squad's services for years and I can say that it was one of the best decisions I've ever made in my life. The guys are competent, fast and honest and I never had the slightest dissatisfaction with them. I'm already a senior citizen and will be using Geek Squad for a long time to come I hope. Keep up the good work guys! Sergio Mello

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very pleased with new printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent item. I was nervous buying a refurbished item but there was no reason to be. It works and looks like brand new. I’m very pleased with my purchase and would by refurbished from Best Buy again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Warranties are a must have for any products of any kind especially electronics. I’ve always paid for extended warranties on any electronic and appliance items as I’ve had some problems with a couple of tech gadgets and the warranty resolved. Highly recommend getting this for your product.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad fixed my printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I think this is amazing great customer service and quick service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great quality and great savings!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I've owned an Epson XP-6000 for a while to print high quality color pages for my design portfolio, but I was finally fed up with how much ink it used up and how much cartridges cost. So I bought this. So far, I printed about 30 pages on the ET-2760, and I am very impressed with the quality. The prints are as good as the XP-6000. When comparing prints from both, I can barely tell them apart. Prints are crisp and colorful. On the XP-6000, 30 pages would consume half the ink, and a pack of ink cartridge for the XP-6000 is 50 bucks! On the ET-2760 however, the ink levels have barely dropped. I can already tell I will be able to save a lot of money. I should have made the switch a long time ago. If you print a lot, you should definitely consider buying an eco printer.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    EPSON ET-8550

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a good printer with quality color and no connections. It was easily found on line and on sale. Made my purchase and agreed to geek squad extended warranty Very pleased with the quick delivery. Thanks BEST BUY

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This plan is very well price for the product i purchased and i have used geek squad in the past and they do honor there warrenty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Not worth the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was worth it while I had it. I do not think the yearly charge was worth it. If you do not renew you lose your warranty

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    No more broken gadgets

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have in case of accidents… if you’re worried about broken TVs or computers or whatever you buy… make sure to have this safety net!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My gps

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Agent great im a senior in my 70s was helpful looking now want bk up camera

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchase this warranty is well worth the money. You definitely won’t be sorry

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Appliance Repair

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repairs, fully covered. Quick response. Quality repairs. Easy scheduling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Pro printer at a small price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, I really like this printer. I replaced my HPs with Epson Work Force Pro - WF 3820. The ink cartridge price seems slightly better. Most of all, the fast-printing capability on this lesser expensive printer is phenomenal, and the Duplex (2-sided) printing works great.

    I would recommend this to a friend