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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11097 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 28 Showing 541-560 of 11,097 reviews
  • Rated 5 out of 5 stars

    Easy peasy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Listen do yourself the favor and buy a Best buy warranty. When my 55-in Samsung television started acting up they came right over and take a look at it when they didn't have the same model to replace it with the simply a refunded me the money and I was able to go in and put it towards a new set. It was very easy process and I definitely recommend getting it will worth the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the Geek Squad team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad representatives always proved excellent service!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Haven't used yet.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not used this warranty as of yet, so i cannot write a review of it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to Go!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Glad I have it, and will have no worries. I always purchased this.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Micro Wave

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad repaired my built in Microwave quickly !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    In case things hit the fan or don't print

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just bought an Epson EcoTank ET-2800 printer. I usually don't purchase replacement products and I hope I don't have to use it. It was affordable and it will pay for itself if I do.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek Squad service is an added value to my purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is good if you need to use it so go ahead and get yourself geek squad better habit than better not

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Backup plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's always good to have a backup plan in case something fails. Better than shelling out for a new device or for repairs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worth it . Geek squad is there to figure it out . If you can’t

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek service is a plus for this product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I feel comfort in knowing that I have the back up of the Geek service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always purchase the Geek Squad protection package on all electronics. There are so many moving parts to wear out on a printer, especially if you use it every day or heavy use, that it just makes sense. I have actually used the protection package for a free replacement printer on the last two printers. It is a ease of mind for what amounts to an expensive purchase. I am very happy with the protection package that I purchased for 4 years and I feel the cost is minimal but well worth the peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Professional and equipped to handle situations when come up.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fav Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love this printer so much its my second one! the larger tanks are a game changer and no brainer for me! they last so long

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad 4 year replacement warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sounds good. Hopefully I won't need it. Price seemed OK.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No Brainer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Hi there. Thanks for sharing this with us! I completely agree! As someone who has needed to use the protection plan for a replacement on a PC component, it helps out a lot! We're glad you had an awesome experience and hope this new one is working out better. If you have any questions or concerns, please let us know!

  • Rated 5 out of 5 stars

    Awesom

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality and readily available service. Geek squad helped to fix my husband issues with his laptop

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2-Year Geek Squad Product Replacement

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Its a must!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    always good to have insurance. I got a printer with out knowing it didn't work till 34 days after having it. So greatful Best But helped me Exchange it for anther printer taht worked and fit the needs I needed. Totally greatful and its a must. You never know what might happen. Always good to have insurance.

    I would recommend this to a friend