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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11097 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 29 Showing 561-580 of 11,097 reviews
  • Rated 5 out of 5 stars

    Excellent buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best price for a printer of the quality I have seen for some time. I love individual color cartridges. Easiest setup I have ever had for an all-in-one printer. It is built as solid as any I have had in the past. Clear instructions if you follow them on paper as well as computer screen. My only complaint would be against UPS. Someone set a delivery date of 1 Sep. It arrive at distribution center two hours from my home late on 27 Aug and sat there Fri, Sat,Sun & Mon. Needless to say I think Best Buy should have words with UPS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The geek squad is able to answer all questions And they are very knowledgeable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very happy with the device! We gifted it to a friend and they were very happy with it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice deals on my new printer!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and great deal and helpful employees! Thank you very much!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    printer exchange

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    not pleased with a et 2800 printer and allowed to upgrade with no hassel

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The geek squad is official they know their stuff

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They recommended my Samsung curved monitor and I absolutely love it thanks guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Customer Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service helped get me a replacement quickly even with my 2 kids running around!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Quick Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The agent connected my tv and did a great job. He showed me different things on my tv.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My computer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They are very smart and helpful i an glad they are there to help grate service

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Above and Beyond

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Necessary protection with excellent service

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recently used my Geek squad service to replace a GoPro Hero 7 Black. The audio adapter was not recognized by my device and I brought everything to Best Buy and in a matter of moments they confirmed why I was returning it and I had a brand new GoPro hero 7 black in package with the option to get another year of geek squad service for another year. I happily purchased that coverage and I definitely feel a sense of security knowing that as long as they have a device in stock for the next year I can bring in my device and have it replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer advice.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    HP Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is probably one of the best printers I have printed super easy prints pretty fast. I think it’s really good quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4-year replacement coverage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This 4-year replacement coverage is for my new scanner & just cost a few dollars. Bought the coverage because the scanner function didn't work on my 1-year-old printer/copier/scanner which was just out of warranty. Tech support diagnosed it as a factory malfunction of this device's scanning function, but I'd let it go 1 week too long before getting help. My fault. Won't make that mistake again.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Additional protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I added this protection to our HP Printer just in case we even needed. Have not used it yet. No issues with our printer so far.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Printer works great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Work great happy with my printer saeman very helpful friendly and kind and answer questions i will be back

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outstanding extended warranty protection.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a must for your electronics. It gives you a peace of mind. This is a hassle free warranty!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad help me with my printer problem

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have a problem with my printer. The person who help me, give me the best solution at my printer problem

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Geek Squad.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love Geek Squad. I don't buy anything without it. Always comes useful.

    I would recommend this to a friend