Customer Ratings & Reviews

This review is for a 2 year protection plan on a printer. Protection plan cost $9.99 and well worth it. Should anything go wrong with my printer within 2 years i can just take it back to BestBuy and exchange it for another one. Hopefully i wont have to use this protection plan but i have piece of mind for 2 years with this printer.

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

Geek Squad product replacement plans are a MUST! It's great having the replacement plan because accidents happen! The Squad is always knowledgeable as well. I always buy a protection plan with items I purchase from Best Buy. It's such a great service offered!

I love geek squad because they are able to come and look at your items if there’s a problem with any of them

I made the salesperson repeat the price for the 2 year printer service contract with the Geek Squad for only $5 twice, because it sounded too amazing to be true. My track record with printers in the past has not been good. Now I can print worry free, knowing that the Geek Squad is there to help me with printer problems or replace it completely, free of charge.

Great printer. Highly recommend this printer. Great quality.

Geek Squad and Total Tech with Best Buy are a must have. I have had Geek Squad provide the following services: desktop/laptop setup, laptap "wiping", laptop key board replacement, Virus cleanup, and troubleshooting. You should not pass on the support packages.

I purchased a product after a few months the product was not working right I took it back to Best Buy where my 2 year replacement plan kicked in the transaction was so easy and simple to go through, I replaced my product with ease And was able to get a new 2 year replacement plan on my new product thank you Best Buy you are the greatest.

I’m so so glad I purchased this service I have purchased printers before they stop working and can’t be repaired then I have to get rid of them only to have to purchase another printer. That was wasted money I have never been offered a plan like this, made since to purchase the added protection

Adam was the BEST sooo professional and kind and sweet and diligent in ensuring the system worked, he deserves a BIG raise!!

I'm not usually a sucker for warranty, but if I know that a product I buy could break down within two years, I'll buy this to future proof. You can always turn in your product within the two years for easy replacement. Nowadays, I tend to buy warranty for most of my products that requires it.

I have used these extended plans for years and kept track of the need and savings . The bottom line is that for what I've paid on all my product plans over the years ,the times I've needed them far outweigh the cost for peace of mind and getting the replacement repairs when needed .

Very helpful and always helps with all issues and reliability service. Do wish they had walk in , must have appointments though. But worth the extra money for warranty

Hoping that I never need to replace or repair my laptop, but just in case I got the protection if I need it.

It is good to have the support the Geek Squad offers. I could ask them any questions that came up as I was nervously installing my new HP LaserJet Printer. The installation was not complicated, but I still needed help and they were there!

Don’t waste your money on warranties with Best Buy because they’ll find a way not to give it back to you

I love geek squad protection. I add it even with my Apple products. They never give you issues and if they can’t fix it, they replace with a new model.

I got a gread deal having geek squad for two years. I havent used it for my printer yet but i know they are reliable.

Worried about that product you just bought having issues or breaking? Just get one of these and let the worries go, enjoy your product as you want. Make sure to keep your receipt or if you have a best buy account it's automatically listed in your purchases for looking up later.

I highly recommend 2 year Geek Squad product replacement. I have had products I bought at BestBuy go on the fritz, and I just took the product back to BestBuy and they either fixed it or gave me a replacement. No boxing anything up and sending it back to the manufacturer. Highly recommended!