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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11099 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 58 Showing 1,141-1,160 of 11,099 reviews
  • Rated 5 out of 5 stars

    Never take a chance

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always make sure you are covered for the worst case scenario. Having a piece of mind is worth every penny. Reasonably priced for the duration is a no brainer for anyone planning on using an electronic device and getting their money's worth out of it...

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I like how this works?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm not sure how the replacement plan works, but I think that it works the way that I used it. I had bought the older version of this headset, the Logitech G230. I had a two year Geek Squad plan on it, and I went to go get it fixed/replaced at the Geek Squad center at my local BestBuy, they said they couldn't replace it, but since the wire was worn out my insurance on it could have it so I could be refunded. I got all the money on a BestBuy Store Credit card. I used the money to buy the newer version, the Logitech G430. I think I'm satisfied. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek Squad is a value for your products you buy. Technology now cost you a penny plus. With this Computer Gaming Model this plan can save you Lots of money. Have used the warranty a couple of times vs having to pay FULL price for a new one.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always worth to get geek squad specially on the device incase of an accident.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection plans cover your butt when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan and so should you! A wise investment for sure. The times I have needed to use them I have always been treated fairly and made whole each time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very happy with the Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Took my printer to the Geek Squad to see if it could be repaired and I walked out with a whole new printer. Yay me!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Greek squad team was the best Long, Byron Long I would recommend this store to anybody

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Brother printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great, prints fast and wi-fi is awesome Easy to set up , takes up small space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is amazing and siper helpful. Their reliability is a plus.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad protection at a reasonable price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We have not yet used our Geek Squad product replacement protection on our new HP Inkjet Printer. We were happy to buy our new printer at Best Buy and receive this extra protection. We can bring in our printer to our local store if we need to do so.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get one to keep your product protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its necessary to have one, in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The warranty lives up to expectations I know if I have any problems I can take it back i and it will be fixed. That gives me peace of mind.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    An absolute must have!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product replacement is an absolute must have for all parents who buy gaming or electronic products! I've had to use it several times to replace headphones, gaming remotes, etc. I feel absolutely relieved that when something stops working that I can bring it back with no problems, and not pay full price for another one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Sure, why not

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Yes, good protection and service overall. I know little about computers and printers, appliances but manage to keep mine alive with stuff like this and best buy. I wish they could make appts a bit speedier though. The agents they send are always 100% sharp and knowledgable. I like in a hard to reach place in the city. Apple products are hard to find a tech for.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A must for those pricey items

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Anything I purchase over $100 I normally include geeks squad support and repair/replacement. Fair price and the geek squad are a quality team providing expert and fast service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very helpful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We order all our electronics from Best Buy just to get the Geek Squad Services. They are very useful and helpful.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is an outstanding part of Best Buy.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    In the past, Best Buy’s Geek Squad has helped me in many ways. They repaired a computer for me when I was ready to discard it because I believed it was not serviceable and they also helped me resolve my problems with an old printer. They are very smart and product knowledgeable.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a wise investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I usually do the repairs myself if its a computer but like many printers some can be a bit temperamental an when it being used for a small business, its best not to have to worry about replacing it if something goes wrong, geek squad customer service will help making the replacement/repair process as painless as possible.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great team service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is my 2nd one I buy, I loved it the first time and needed a 2nd one so I decided to get the one I knew was not gonna let me down …

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Need the extended warranty.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not purchase something without having an extended warranty. I have found electronics does not last long and expensive to repair/replace, so the warranty will save you money in the long run.

    I would recommend this to a friend