Customer Ratings & Reviews

Simple purchase online worth it in the long run always recommend a litttle extra security

Love that my HP printer has a extended warranty and if something is wrong or it breaks I can bring it back and exchange for equal or less value.

Geek squad helped me to get set up and we’re patient with me on each of the three calls that I made

The agents are considerate enough of my needs in mounting the tv

Best Buy has a "no fuss no stress" extended warranty process. I have never had an issue with any return or repair. Worth the money.

I always pick the geek squad protection plan with my purchases.it seems like a no-brainer, for the coverage term to keep your product in tact. Used it once on another product, and they were fantastic. No questions asked or needed and they replaced it with like kind and quality. I like the protection plan!

Best replacement plan ever! Zero complaints and I have been buying them for years.

I always get the extended warranty and it has always paid off. Don't be fooled if you think you don't need one for any product that it is offered. Now a days, things break down, especially with electronic items. The warranty has you fully covered and you get a free replacement even at the end of the warranty.

This was free with a purchase. Hope I don’t have to use it but nice to know it’s there in case I do.

The technicians are so professional and courteous. They take the time to explain what needs to be done and when your computer is returned, they explain what was done. They take the time to see if you have any questions and they are so sincere.

It's better to have than not. I have only ever used it 2 or 3 times of any products that I've ever bought but ut saves the big headache you would have otherwise

the product did not function properly. i brought it back to the best buy store and was given a replacement. however, the replacement product did not function properly despite numerous attempts to "troubleshoot" the product via the "hewlett packard website. i just returned the product for a store credit.

I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

Purchased this product when I bought my HP printer, just in case something went wrong. So far, no need to use because the printer has not failed. This was very inexpensive insurance because printers are notorious for failing just when you really need them.

Anytime I make a big purchase or a purchase of an electronic, I always opt to get this service. For the past several years I have never had a problem with Geek Squad and they're very helpful. Would highly recommend for people to pay the extra charge to receive their protection for their purchases.

Pretty good so far. No issues. Hopefully will not need it.

You can't go wrong with buying this Protection Plan! I now buy it with EVERY purchase since my 70" TV screen went out. They came out within 24 hours to replace it!

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.