Customer Ratings & Reviews

Have not had to use this service and hope that I don’t.

I always get the extended warranty when I purchase an item that is a little pricey. I have only needed to use an extended warranty once but, when I brought my item back it was simply replaced with no issues.

My salesperson was very helpful and helped me to understand what I was buying

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

I always buy insurance on anything that’s electronic just to be on the safe side. BEST BUY is pretty good about honoring that and if something breaks they just allow you to replace it -can’t beat it

This plan is very good but I kind of liked the protection plans that were available before, before the protection plans were for accidental damage and for when the hard drive are the system crashes and you can bring it in for repair, now the plans are separate and it cost twice as much.

I like it because it is very good and excellent for the price

I wasn't going to get the plan but everything in my house is from Best Buy and everything that I've bought from Best Buy has a 2 year replacement plan on it. I had a problem with my Iphone earlier and learned the hard way. Say whattttttt. It was worth buying. Compare $40 to paying $300.00, you do the math !!!!!

Haven't had to use it yet, but it's peace of mind knowing it's there.

Very nice printer. Got a very good deal. Need to find out how long the ink lasts

Very helpful. A must for people with limited knowledge of computer tech.

I have bought these Product Replacements a few times from Best Buy, and really only had to use it one time, when a video camera broke. It was so easy at Best Buy to get a new camera. And, I was allowed to get a different model. Thank you, Best Buy!

Putting coverage on my purchases is the best way to protect my investments. If anything goes wrong or if something is just not working, I will always be covered.

Two-year geek squad product replacement is a no-brainer for a couple dollars more your product is guaranteed for two years.We all know the possibilities of our children or even us dropping an item or spilling something on it so to protect your valuable item I feel this is well worth it's Weight in gold

The squad mounted my 75 inch Samsung, hid the cables, showed me how to move or swivel the tv set up the soundbar, bass and satellite . They went thru a tutorial so I was ready to watch tv. The tv looks suspended on the wall and sound is like a theater

Very good machine and saves you a lot of money, the only thing I don't like is it does't print exactly the colors you see in your screen. I've changed the shades within a single color and the printed result is the same.

Amazing price great customer service love them if you need anything repair they the one to do the job

We are pretty able when it comes to setting up computers and getting what we need to function but the Geek Squad was able to detect and fix a problem in a very short time. Well worth the money to get the support

Some things are worth insuring. Geek squad protection on my printer and monitors have been a saver. Do the math and if you think there's a possibility that it can break or lose its efficiency, consider spending an extra few bucks.

Mounted TV and surround sound and my husband is a very happy camper