Customer Ratings & Reviews

What can I say about the Geek Squad that would even be close to how they have saved my computers over the years for me. They have helped my business when I needed them via the phone diagnostic repair.

great program, every time you go to BEst Buy to replace something with this, becomes easier than ever. I love this program and I don't buy anything without registering on this.

I would not buy a product like this without the extended warranty. I haven't needed it, yet, but if it does break, malfunction or just plain quit working (in part or completely) then I'll have a brand new replacement without coughing up another wheelbarrow of money.

All my big purchases include the protection plan, it's 100% worth it. I had a hard drive fail 3 months in on a brand new laptop, I lost everything on that drive but since I was covered I dropped it off and they installed a new hard dive at no cost and loaded windows on it.

Grateful for this service. Everyone is so helpful. Easy to use.

I always make sure I get the product replacement guarantee because it's so easy to replace your items when they stop working. It gives you that peace of mind.

All Set Up And In Use , Everything Is Up And Running As Should , No Issues

Love having geek squad protection plan. Keeps my mind at ease knowing i can count on them

Always nice to have for anything bought just in case in the future

I brought in my defunct printer that I had only a few months. The good news was that the price had gone down on it and I was given a better printer and a credit for the price drop. It was all done in a few minutes.

I purchased the 4 year warranty to fix or replace. Hope I never have to use it but have it just incase. I normally don’t purchase warranty’s but to pay that much just for a printer I added it.

I use them a lot I think they ok and I think they do a good job in what they do

Works amazing. Samsung products have never let me down

When spending as much on whatever it was that I purchased this for, it made sense to do. I bought a lot in a short period of time so I don’t remember what it was that I purchased this for.

Protection Plan just in case something were to happen..... and I needed help ....

Great service would not purchase any items without having this extra protection

Although I haven’t had to use this, it gives me great confidence for the future.

It’s the best decision for appliances.You can either bring it in or have them come to your house to fix or setup appliances, which is a lot better than having to find out who’s going to fix it.

i dont usually buy warranty for my products but best buy offers the best protection plans for your investments, if you are buying a game disc or movies on disc i dont recommend it, but if you are getting electronics such laptops, cellphones, etc i suggest getting the protection plan

Best Buy Geek Squad and In store customer service continue to be the BEST,