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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11151 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 95 Showing 1,881-1,900 of 11,151 reviews
  • Rated 5 out of 5 stars

    Great store

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great for everything to shop for smart TV and Bluetooth

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. Over the years I have purchased thousands of dollars of items from Best Buy and the protection plans have saved me more than once. Best Buy has always been there for me & if your protected they will probably be there for you

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Get one to keep your product protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its necessary to have one, in case anything happens.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    No worries with Geek Squad...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great knowing there is a 4 year replacement policy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    You would be CRAZY not to purchase it!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warranties on all my electronic purchases. It is well worth it. The 2-Year Geek Squad Product Replacement was not only EXTREMELY reasonable, but they will replace the item for you with a brand new one...if anything happens!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    4 years VS 30 days, WAY BETTER!!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the fact that I have 4 years instead of 30 days to be able to replace whatever I need when I purchase my products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Investment!!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally I don't buy product insurance, but when it comes to a printer, it's well worth every penny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best protection for value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basically if you buy a high ticket item from Best Buy and you need the additional coverages to keep the machine or appliance or computer running this is the best thing that you can do

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I dont have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally never do this but under 10 to cover the headset mine as well. Specially since I had 4 headsets in 7 years. The claim full replace no fixing for 2 years. So hopefully I wont need but the way its been going I likely will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Handled issue immediately

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Having product protection is a must, geek squad service will get you squared away.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Easy and fast to use.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is nothing convenient and practical to have more protection for your devices by and I used it once and the entire process went smoothly. This is incredible warranty and service.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As stated

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bestbuy is my number 1 place to shop for electronics because there warranty is the best in the industry and they stand by it and resolved my issue within 10 minutes highly recommend getting protection for any device you purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    protected

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is always a great idea to add the product replacement. in essence the subscription pays for itself I highly recommend

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came I handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Geek squad to the rescue!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love gavingvgeek squad readily available. They're great to work with schedule appointments and show up on time or i can take to store.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad is GREAT!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service! I am on the “old” plan for one more year. Wish the terms were not changing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Recommended.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good thing to have Extra warranty. What's a couple of dollars.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this protection plan just in case, haven’t had to use it but I trust Best Buy and Geek Squad . Nice to know if I need it it is there with professionals to handle it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing customer service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Went in to replace a broken printer and received the most upmost and caring customer service. Bravo!

    I would recommend this to a friend