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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11102 reviews

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Rating by feature

  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.6 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 97 Showing 1,921-1,940 of 11,102 reviews
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Well worth gettint extra protection. Never given a hassle when it comes to fix or replace an item. Love this protection plan, love the staff, they always take care of us.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love the protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Computer compromised

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used geek squad to help me retrieve some info on computer. We couldn't get back what I lost but they recommended for me to purchase external hard drive moving forward. They were very knowledgeable and helpful!! Thank you Geek Squad Matthews NC

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just have it there Not used yet Let’s see how it does later on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good products and knowledge of their products

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very knowledgeable team

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Geek squad team are some and very knowledgeable guys

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worked as intended

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Makes returns hassle free

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have used before. Just bring back to Best Buy and exchange.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad protection is a must.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protection Plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have not had to enlist the Geek Squad protection plan for this purchase, but they have been incredibly helpful in the past. It's worth the money for ease of mind, especially if you have a bad habit of keeping drinks around your workstation area...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Some items are worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had to use, but will if need be. Better safe then sorry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Came I handy

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!

  • Rated 5 out of 5 stars

    Granddaughter installed my TV so fast for me

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My Granddaughter connected my Smart TV with the Remote Control and Alexa for me. I am really enjoying them

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Hope I dont have to use

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Normally never do this but under 10 to cover the headset mine as well. Specially since I had 4 headsets in 7 years. The claim full replace no fixing for 2 years. So hopefully I wont need but the way its been going I likely will.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love it excellent really amazing and easy to work and use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Orientation

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The seller explained very well about the product. It works as she told me!!!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item is great i have had no issues at the moment yet and i would recommend this product to my gamily and friends!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Deal Ever

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this for our other printer and just before it expired the printer had a problem. BestBuy gave us a store credit for what we paid! Great! We may or may not use this one, but if we need it this is money well spent, and very reasonable price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your investment

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Protect your investment. Over the years I have purchased thousands of dollars of items from Best Buy and the protection plans have saved me more than once. Best Buy has always been there for me & if your protected they will probably be there for you

    I would recommend this to a friend