Customer Ratings & Reviews

This is absolutely great coverage for the purchased products

Geek squad warranty is worth the extra peace of mind. It is easy to put in a claim call 800 tell them the problem and they will take care of the rest.,

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

I have only heard good things about the Geek Squad, so decided to give it a try.

I love getting my geek squad coverage with all of my products you just never know when you will need it or when your purchase is going to need to be fixed

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

The agents fix my items and explain the information to me. I am glad I purchased this as I have a lot of items I have bought through Best Buy. Perfect

Very useful additional service, worth getting depending on your needs.

A very good program for the price. Having the additional protection on the many products that I have purchased from Best Buy is an excellent feature to have.

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

excelet product and services, i love to work with this company

I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

Good help for everything, very useful. You should get it.

You did it. Outstanding customer service as well as product quality. I, We will use this wonderful product with great utility and appreciation for the store employees' assistance. Thank you so much.

This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

Always loved getting Geek Squad service with my products. It provides a little more ease of mind so that if something were to happen I can bring it in.

I purchased this just in case. I haven't had to use it yet as the printers have always lasted more than 2 years but I recommend buying this to save yourself alot of stress.