Customer Ratings & Reviews

[Employee of bestbuy] Good value as long as you know what it covers and what it doesn’t

always have great customer service when i have to take something in or need help with anything

love the printer best i have ever owned HP printer

I’m happy with the protection plan Will recommend to others

Warranties are a must have for any products of any kind especially electronics. I’ve always paid for extended warranties on any electronic and appliance items as I’ve had some problems with a couple of tech gadgets and the warranty resolved. Highly recommend getting this for your product.

It was a quick process when I came in with my product. No hassles just down to business.

I must have on any new device that you spend decent money on.. This warranty came in handy on the printer that was replaced because it broke and was out of manufacturer warranty.

I NEVER get anything from Best Buy without the Geek Squad warranty. We've used them several times, and 3 times they have replaced TVs that couldn't be fixed or had been fixed too many times. Tip: get some scotch tape and tape the receipt to the back of the TV. That way you won't lose it.

Had a problem with a printer covered under the Geek Squad agreement. Took it in and exchanged for a new printer. Money well spent!

So far, I really like this printer. I replaced my HPs with Epson Work Force Pro - WF 3820. The ink cartridge price seems slightly better. Most of all, the fast-printing capability on this lesser expensive printer is phenomenal, and the Duplex (2-sided) printing works great.

Purchased this for my 12 year old sons Chromebook and am pleased to admit I've never had to use service. I do have friends that have and they've raved about the fast service and very knowledgeable staff. I think this is worth the value for those just-in-case moments. My 2 year plan actually expires in next 30 days, so I'd also highly recommend an Chromebook purchase. Great peace of mind knowing Squad is available. With prices of today's technology and gadgets, better safe than sorry :-) I'd definitely recommend adding to purchases. Plus you don't have to keep up with paperwork, Best Buy tracks for you within their system.

They couldn’t fix my printer cuz they didn’t have anymore the same model. But they returned my money in a store gif card , and with that I Bought a new printer

What can you say about the Geek Squad. I have never had an issue that they didn't fix or replace. There are 2 main reasons that I buy everything at Best Buy! First is the Geek Squad. They stand behind everything and I can't tell you how many times I have used them. Second is the lowest price guarantee. So, I figure out what I want, look it up on the internet to find the lowest price, and then go buy it at Best Buy so that I can get the Geek Squad protection. Due to the amount of times I have needed it, I get the protection on everything I buy. Well, if something is less than $50, I don't worry about it, but for anything else, I don't understand why someone wouldn't get it. They surpass the warranties of any other store I have tried. I would recommend Geek Squad for any purchase of value!!!

Always works the only issue is when you sign up for the ink you have to keep it paid and only use the ink they send

Anytime I need Geek Squad assistance, it's always met with speed and efficiency. I would not go without it.

other than initial set up for my computer, I have not need to call the Geek Squad service.

Needed a good printer with quality color and no connections. It was easily found on line and on sale. Made my purchase and agreed to geek squad extended warranty Very pleased with the quick delivery. Thanks BEST BUY

Geek Squad and BestBuy a very Worthy Co. Thankyou for your easy Product Replacement Help. Arthur in Ark.

I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

Excellent item. I was nervous buying a refurbished item but there was no reason to be. It works and looks like brand new. I’m very pleased with my purchase and would by refurbished from Best Buy again.