Customer Ratings & Reviews

The service at Geek Squad has been amazing every time I have visited and have needed assistance. They are always quick to support and very helpful in everything you need.

Geek Squad, I think of these miracle workers as hero’s on every encounter. So worth the price and what can be done to help you tremendously.

Love it. Small enough for my counter. Just gets dirty in the blender blade

Every time I buy the 4 year plan, I never need it until 5 years out!!

Feels great to have a reliable source of service, would recommend using the Squad for all your tech needsm

I haven’t needed service yet, but bought it as a safeguard for my new Epson Printer ET-3850.

The agents reviewed how to use the printer as well as helping me get it to the car.

I think this is a good price for a four year warranty on the scanner. I never had to use a geek squad warranty before so I cannot comment on service/repair. The warranty is about 20% of the cost of the scanner which is high .I added the warranty because the scanner is worth the price and saved me a lot of money not having to use an outside company to scan thousands of photos which is an ongoing project . The scanner also doubles as a paper scanner which is a plus and that means the scanner gets more use. For 25.00 a year it is worth it.

It works as it should. I have no complaints. Thanks

Technicians are very knowledgeable. They are always very professional and respectful. I appreciate their willingness to help. Thank you Geek Squard for your time and consideration.

The printer is one the best for hard home use, it prints really fast. The remote UI configuration is really cool, its only hard to configure since there is not too much documentation to configure the address book and be able to get the emails out. have use this printer for 1Y without any issues.

I always purchase the Geek Squad protection package on all electronics. There are so many moving parts to wear out on a printer, especially if you use it every day or heavy use, that it just makes sense. I have actually used the protection package for a free replacement printer on the last two printers. It is a ease of mind for what amounts to an expensive purchase. I am very happy with the protection package that I purchased for 4 years and I feel the cost is minimal but well worth the peace of mind.

I didn't know you could review GSP, but it's an easy choice for any item you care about. If you spend too much on a graphics card, only to have one of the fans go bad after a few months, use that protection plan and swap it out. You have to pay for a new plan but that's nothing when you don't have to buy a new graphics card, or worse... live with horrible fan noise

Not yet used, but purchase experience was efficient

Why would you not add the protection plan!!!!! I’ve had so many products replaced for free because of these protection plans!!

I had bought a printer and added the protection onto my purchase. Let me just say, that was the best thing that I have ever did. They were super helpful and I was able to get my problem fixed asap.

Love this product replacement plan, whenever you buy something and it breaks or you want to get a new one in a couple years, just take it back and get a new one for free, it’s great! If there’s an upgraded model sometimes you could get the upgraded one instead for free. Last time I used this on an item two years after purchase, the item was cheaper then so I ended up getting an upgraded model plus a $50 gift card for the difference...so I always buy this on anything I know I will use for a long time!

I have never trust any other stores warranty. I always tell people when you buy something from somewhere else, go to geek squad and get a warranty on it. Geek squad has never let me down.

Hopefully I don’t need to use it but it’s definitely convenient to use!!

I purchased the Geek Squad/Best Buy 2-Year Geek Squad Product Replacement because I am holding the impression that printers have become less dependable and seem to have more problems operating long-term than in the past. I originally used to only purchase HP printers and then became disappointed with their quality. I then switched to Brother Printers and was not happy with the quality of their printers. So, I then purchased an Epson printer and I am crossing my fingers it will last. If not, I know I am covered with the 2-Year extended warranty.