Customer Ratings & Reviews

I have been nothing but happy with this headset. I use it to game with my husband and his sisters on the weekends and it has great padding and is extremely comfortable, meaning that I can comfortably play for hours without feeling the need to stop to "rest" my ears or let them breathe. The controls for volume, mute, and power are big and easy to activate without searching or thinking, which keeps me in the game. And, while I'm no audiophile, the sound quality seems excellent. The only potential drawback I've run into is that, depending on your head's shape, the headset might slide forward if you look down quickly. I have had this happen on occasion, but my husband complained about it a lot when he tried it out. Overall, I would buy this headset again. In fact, I have.

They recommended my Samsung curved monitor and I absolutely love it thanks guys

I good for now thank you but I’m not interested for now

They are very smart and helpful i an glad they are there to help grate service

We are very happy with the device! We gifted it to a friend and they were very happy with it!

Geek Squad was very helpful and prfessional in my purchase of a new Epson printer.

The agent connected my tv and did a great job. He showed me different things on my tv.

Love Geek Squad. I don't buy anything without it. Always comes useful.

It's always good to have a backup plan in case something fails. Better than shelling out for a new device or for repairs.

Geek squad is very knowledgeable when it comes to products and services. Their customer service makes you feel calm and optimistic.

Good quality and readily available service. Geek squad helped to fix my husband issues with his laptop

I purchased a Four Year (4) Geek Squad maintenance agreement to protect my new CANON INKJET Printer. The agreement was low cost in my opinion, and I know I will be protected from breakdowns.

I've bought these extended warranties in the past. Good piece of mind.

Great customer service helped get me a replacement quickly even with my 2 kids running around!

very helpful, knowledgeable, courteous staff person

The return policy is fair and Best Buy has never given and issue to replace a part yet. I have returned things for as simple as the headset ear piece cracked and is falling apart to more complex things as The pc is having odd issues. Best Buy has never given me or anyone i helped trouble. The only issue is stock alot of times you will buy a headset mouse ect and go to return it wanting the same product you fell in love with and find out it is no longer carried. It can be bit upsetting if you fell in love with an item that you cant get that item back less then a year later in some cases. Other then this though its a great program. ( ps the stock thing is really not Best Buys fault its just a nuisance when it happens they are very accommodating to try and help though)

love this printer so much its my second one! the larger tanks are a game changer and no brainer for me! they last so long

Fortunately haven't had to use yet, but based on previous experience, I expect NO problems.

I purchased my Geek Squad service in 2019. The month I purchased it I received care for all forms of technology which ranged from portable devices to my vehicle. In addition, I have been a continuous learner which means I basically have never stopped attending academic institutions. With that said, I would fail without a working computer. I have lived in four (4) states since I purchased my plan. The care, consideration, and efficiency of service make purchasing this plan as a total, "no brainer". You'd have to be crazy not to get it.

Havent had to use it but I'm excited that it was offered and will protect my items