Customer Ratings & Reviews

Don't usually purchase but when I get my Ring cameras I don't pass up the low cost for protection you may have to use. Some NEWLY RELEASED tech items have issues unforeseen and this helps so much as well as easy online chat access. If not used - you don't lose out on a lot of money. The same goes for Apple phones, ipads and laptops - DON'T PASS UP ON PROTECTION. It may be more than this but apple products can range in the 1000s so 30 dollars is worth it. I think I only had to pay $10 each for each of my ring stickup cameras purchased. $20 isn't too much for peace of mind on outdoor cameras.

Online agents 24/7 service. They remotely fixed a printer problem at midnight!!! That’s service.

They definitely do a get job and they back there plans

I hope that I never need to use this but I am glad I purchased it... just in case!

This is a must for your electronics. It gives you a peace of mind. This is a hassle free warranty!

Geek squad is the best option to protect your items purchased in Best Buy.

4 year replacement gives me great peace of mind for purchase

Work great happy with my printer saeman very helpful friendly and kind and answer questions i will be back

This is one of the best Tv mount..i love the fact that i can rotate my TV to any direction

I have a problem with my printer. The person who help me, give me the best solution at my printer problem

Actually having Geek Squad protection doesn't mean a lot to me. I purchased a computer and all the periperials that go along with an ASUS ROG game computer, over $4000. I wasn't sure how to update it to Windows 10 so they told me to bring it in. I had to go back home and bring them the power cord and show them how to plug it in. They had no power cord for it. days later they called to say they had finished and that evening I was on the line with Microsoft for 4 hours trying to fix what they had done. They may have worked wonders for many and Im sure they have but they just didn't for me. I love best buy, the employees, customer service, everyone. We're always treated so well there, Im just not a Geek Squad fan.

This service is FANTASTIC! The reps are available 24/7 and truly know computers. They are patient, willing to help and teach and answer all questions, no matter how basic. If they don't feel that they can adequately solve my problem, they will escalate the situation to the next level tech person. They have helped me with my cell phone, my laptop, my desktop, my monitor, my printer. I have convinced several friends to sign up for this wonderful service. I understand that the yearly fee has doubled since I first joined and am happy that my renewal amount was the same this year as it was in the past.

Just bought an Epson EcoTank ET-2800 printer. I usually don't purchase replacement products and I hope I don't have to use it. It was affordable and it will pay for itself if I do.

This is probably one of the best printers I have printed super easy prints pretty fast. I think it’s really good quality.

Great purchase, fast printing, very quiet. Its been 5 months and the ink still i. Good shape

I bought the Greek Squad package to cover my product should any service be needed, along with my extra toner packages.

Been using geek squad and protection plans for years. I get it on everything I buy because it’s worth it!

I added this protection to our HP Printer just in case we even needed. Have not used it yet. No issues with our printer so far.

This is a must have something you really need it comes in very handy and highly worth the money and I will Renew it every time it’s about to run out anytime I have the opportunity for geek squad total protection for geek squad service I get it it’s something I think as I said it’s a must have and you really want to buy it comes in handy saves you money and it’s just something that if you don’t get your wish you did

Haven't had to use it yet but was worth getting for the protection