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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11192 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

  • Ease of Use

    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 255 Showing 5,081-5,100 of 11,192 reviews
  • Rated 5 out of 5 stars

    Love the geeks

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    it is so easy to ask and have my questions answered by the squad. also, whenever I have to leave it it is always ready very quickly

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    awesome

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad is the best way to go for a worry free tech experience

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I often buy the product plan if the device I'm warranting oohs costly poor of the product plan cost is so cheap its a new brainer. I like the peace of mind knowing that best buy will help me if I have problems with my technology.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Laptop/Printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my daughter’s college laptop/printer we bought. So far haven’t had to use.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    When we need them. No issues at all. Very friendly

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad always comes through When we need them. No issues at all. Very friendly team

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Invaluable service back-up.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is an invaluable service that provides answers to any problems that may occur with your devices.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This printer is definitely a must get. I haven't had no problem to date!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still using without any issues so far. I’d recommend.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I recommend the you always product your big purchases. WhT do you have to loose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service, He had the product replaced due to it being defective.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    They are there when you are lost..

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have used their services for when I was completely lost They helped me with my problem and I was running again. Thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had problems with printers before purchased from other stores. I wanted to make sure that my investment was protected.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Retail every where else on this is about 15 dollars more expensive...I got a 2 year plan for a great deal, all things included.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great program

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had to bring my new tower in for issues twice. Tech was very knowledgeable and explained clearly the problem and solution.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    good replacement plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good replacement plan on a lot of items....wish I could remember what I got this on. :P

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad for the win!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't needed to use replacement plan yet and hopefully don't but if and when I need it I know I'll be taken care of as always.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Wouldn't buy a product without it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put the geek squad plans on all my purchases. It more than pays for itself in just one use, especially if you have electronics.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would not do without it because something always goes wrong and this protection makes it right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Insurance plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Easy return if product is defective or breaks and covered under the warranty.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect plan

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great plan. Easy return if product is defective or breaks and covered under the warranty.

    I would recommend this to a friend