Customer Ratings & Reviews

Love that I can bring my products in to get fixed. A lot of products wouldn’t have been gotten had it not been for the repair service.

I almost always purchase extended warranty when I purchase new products. Because I just purchased this for the Epson XP 7100 which is not one month old yet, I must give it 5 stars because Best Buy stands behind their products.

I am not a super tech-savy person, and I do purchase product replacement from time to time, depending on the cost of the unit. I have only had to use it once, but it was worth it and easy. The Geek Squad rocks -- and did everything they could to take care of me -- and they did! Thanks Geek Squad!

Must buy when purchasing expensive items incase of a malfunction or mishap geek squad is there to help you.

A Geek Squad replacement plan is a necessity for all tech-things. Specifically because this plan keeps you from having to spend the same amount of money over and over again. I feel confident, knowing that if my product is to fail for what ever reason, the replacement plan will get me out the door with something new that works.

I highly recommend 2 year Geek Squad product replacement. I have had products I bought at BestBuy go on the fritz, and I just took the product back to BestBuy and they either fixed it or gave me a replacement. No boxing anything up and sending it back to the manufacturer. Highly recommended!

So far, so good! .

Worried about that product you just bought having issues or breaking? Just get one of these and let the worries go, enjoy your product as you want. Make sure to keep your receipt or if you have a best buy account it's automatically listed in your purchases for looking up later.

My agent assisted me in everything i needed set up. Fast courteous and professional! Love the Geek Squad!

I love Best Buy they have everything I need, good prices as well my son got the switch oled there thanks

On items that can break easily you cannot beat the warranty. I buy a lot of expensive electronics and I buy the warranty and have had 3 issues over the last 12 years and the replacement was instant. And if you are an elite plus member they even refund you warranty money if you do not replace the item

Great service should buy geek squad buying any merchandise never know is worth the money thank you for having

Everytime I purchase at bestbuy i always check if it is come with geek squad protection plan... even though it is a top brand... If something happened on the unit or deviced purchased.. geek squad always taking care of it! Having a geek squad protection plan you always have a peace of mind..

I absolutely love Best Buy. Thier Staff, Customer Service and products always keep me coming back. The Geek Squad is the best !!!

Geeksquad for small appliances is the best investment. There is no trying to fix it they just replace it. Saves time and money. You just need to add the new plan to the new appliance that you exchanged it for.

Geek Squad protection is a no brainer, especially the Replace Plan. Within 2 years, if you have any issues with your item, from normal wear and tear, dust, heat, humidity, power surge, etc., Best Buy will replace or issue store credit on what you paid. I get GSP on all of my purchases!

It is good to have the support the Geek Squad offers. I could ask them any questions that came up as I was nervously installing my new HP LaserJet Printer. The installation was not complicated, but I still needed help and they were there!

The geek squad is the ONLY reliable place to go for repairs in Athens. Straightforward and excellent service

Geek Squad is a great product replacement to purchase. I have been using them for years with all my electronic purchases. It's worth it and I have saved hundreds.

[Employee of bestbuy] Will always recommend the replacement plan. The ease of getting a new product if something happens is next to none.