Customer Ratings & Reviews

THIS IS ABSOLUTELY THE BEST BANG FOR YOUR DOLLAR OF ALL THE MANY ITEMS PURCHASED FROM BEST BUY. WE HAVE NEVER BEEN DISAPPOINTED BY THE GEEK SQUAD, EITHER IN OHIO OR IN FLORIDA.

Great service. They respond right away. I buy products knowing that they are covered in case anything should go wrong.

We bought this plan when we got a printer. Almost one year a printer didn’t work properly. We took a printer a costumer service at Best Buy and showed them this plan. We got full refund and also bought new one. We really are happy with this service.

You should always buy this warranty on an inkjet. When you have a problem Best Buy will come through for you.

This is a very good insurance coverage for my electronic devices. It the worry out of the equation.

I purchased the GEEK SQUAD 2-YEAR Geek Squad Product Replacement Plan at the time of purchase of my Canon Pixma TR8520 Ink Jet Printer. So far, I haven't had any problems with my printer and haven't had to avail myself of the Protection Plan.

Peace of mind. No worries. Must have with expensive purchase. Highly recommended

Buying this has given me the piece of mind that if anything goes wrong, the Geek Squad has our back. I did call for some tech support help on the setup of my device. The Geek Squad walked me through every step and made it easy to start using it.

This isca great insurance to have especially when it comes to kitchen and office appliances

Would always buy the Geek Squad coverage since Many Many Many times it is used before it expires. The cost is always a great investment for me... since it is alot better than buying the product again in less than 2-4 years.

About this for my printer, very reasonably priced and I haven't had to use it hopefully I don't but I've used geek squad before and they've always been very good

The Greek team does excellent service .i will truly recommend them to get any service done.

Right now, I can only give one star. I just bought the printer 11 days ago. It was delivered Wednesday and I was setting it up Thursday evening. It's defective! Had to take it back and order another one! So hopefully it will get a better rating. I've always used canon and they've always been good. But i am disappointed this printer was defective.

I have not had to use this service yet, thankfully. However, my experience with Geek Squad thus far lead me to believe that I will be assisted promptly and fairly if issues ever arise. Highly impressed with Best Buy's customer service thus far.

Is very important to be covered, this plan is affordable and very easy to use

They are always there when my wife and I need their help.

Printer is fast! I can be anywhere and print from my phone, due to Wi-Fi! The USB port is a convenient option to keep things organized without the need to use a computer! Awesome!

perfect all around very nice that is why i shop BestBuy

The warranty lives up to expectations I know if I have any problems I can take it back i and it will be fixed. That gives me peace of mind.

Must have service for you purchases. the replacement and repair process is very simple and have been getting these with all my best buy pruchases and have been happy so far. Already used it 2 times for my open box items and woul recommend