Customer Ratings & Reviews

I always buy qeek squad with almost every elecronic we buy. There very helpful and do there best to fix my items if they can't they will replace it or if they dont longer have the item they give you store credit as long you have warrenty with them.

Thus has saved me so much worry and time! Printer wouldn’t take ink refill. Took it down . Boom. Got new printer!

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

Must have protection on higher dollar items. Normally wouldn't consider, but when I purchased a scanner that cost more than my laser printer I want to feel confident I would be replace in the event something went wrong with it.

If you buy something that you know has a tendancy of being replaced within a couple of years and do NOT get a service plan, then you are spending way too much money. If you use a keyboard everyday, they don't last long. A two year service plan doesn't sound like a lot but it is WORTH IT.

ALWAYS BUY THE PROTECTION PLAN FOR ANYTHING YOU BUY BECAUSE EVERYTHING STOP WORKING AND MOSTLY WHEN YOU ARE STILL IN THE PROTECTION DATE.

I have had this printer for a little over a year and it works great, so great that I’m looking to buy another one. I hope I can find the exact one. I really recommend it very much.

Returned this item thinking it was the problem and come to find out it was the splitters in the cable. While I was there they couldn't test it so they replaced it with a new one. Plus it was on sale during the replacement and they gave me in store credit for the difference. Thank You Best Buy/Geek Squad!!!

Great customer service!!they are very friendly and know what they Sale

This printer gives excellent copies. It was easy to connect to my home wi-fi and does not use up a lot of ink. I can print from my computer or lay copies under the cover. Very easy and dependable. Great value for the price.

I always love their coverage. It's the best so far

Thank you, GEEK Squad! You are the Best! Always there to help and answer questions.

Unless it's cheap enough just to replace something, just get the warranty of geek squad, especially if its computer related, because then they will help you for all types of stuff not just because you dropped your camera or mac in the ocean.

Very awesome service. Very helpful people in the store. Customer service are great. Highly recommended. Thumbs up guys.

Hope to never use but thrilled to know that it's there if I ever need it. I usually only buy the best after researching products for hours upon hours. After buying the product I like to get this as a peace of mind. Nothing lasts forever but at least more then 3 years, if not at least I have this.

Haven't had to use my coverage on my most recent purchases. However, in the past, I have used it for computer repairs, and black tie actually replaced my big screen tv when it started pixelating at the top of the screen. Buy it to cover every purchase since then, just for the peace of mind.

Great service as always. Thank you for being in the business for as long as you have and I hope for many more years of service.

Luckily I have not had to use it but it's always smart to have protection on your electronic devices because something will always go wrong.

The Greek squad team was the best Long, Byron Long I would recommend this store to anybody

I love this protection plan offered. I purchase it on nearly every item I get. I never have any complaints from Best Buy when I feel the need to return something after the standard 15 day refund policy. It covers any and all damage you can think of... this is definitely worth the investment.