Customer Ratings & Reviews

I have had Geek Squad coverage since I bought 2 laptops approx. 8 months ago. Needed their assistance a couple of times. No computer or program problems, just needed a little clarification on the new Windows 10. Also, the online appointment is fantastic. Make your appt. and there is no waiting in line.

My last printer died, luckily I had the plan on it for them to fix it. When they couldn't - I was credited towards a new printer. I need this for work - so I bought it for this as well. If something ever happens, it gets fixed or you get credited towards a new printer. It puts your mind at ease.

I had a purchased a fitness watch with this last year and got to experience the service, it was fantastic, twice I had to return my watch for a new one with no problem. So when I purchased my router I thought this is a must, because routers do fail often enough, worth the small amount vs the cost of the item.

Need to protect your investment, the cost for protection is very low considering how much you would have to pay to buy a new one should your product be defective.

As I have learned from past experiences, having the extra peace of mind in equipment protection is a must! You never know when it may falter on you. So when it does it’s best to have a back up plan. I’d rather pay for the extra protection and not need it than need it and not have it!

Things don't last nearly as long as they used to, and this definitely goes for printers if you use them a lot like I do. I print thousands of pages and it does seem to wear on the printer, so when it burns out, I'm so happy I got the replacement plan. Seriously... get it. It's worth it for printers!

We have had several agents install different TVs for us over the past 5 months and the service is second-to-none! All of the agents were extremely professional and continuously checked in with us to make sure we were getting exactly what we wanted.

I like the protection plan the fact they replace the whole products say a lot some protection plans don’t even do that

I only drink one cup coffee it was just perfect for me . Definitely recommend good price to others stores.

I haven’t had to use it but it’s nice to know I have that added coverage- I would be lost trying to figure out what’s wrong if something did go wrong with my printer .

Geek squad is amazing and siper helpful. Their reliability is a plus.

[Employee of bestbuy] The agents installed my washer and dryer. They did a excellent job. They were very professional and friend

Literally the best thing you could have. I just got a brand new printer on sale and saved a couple dollars because I had a warranty.

All around excellent. Thank you for helping set everything up and going above and beyond

I have always purchased Geek Squad service for my tech products. No service costs and in some cases replacement if a defective item within the two years has more than covered the cost. Plus you have peace of mind for two years.

Excelente printer for college students. I recommended it.

I don’t always get protection on purchases but on larger items like printers I do. It has been neurotically because printers tend to go out after 2-3 years.

I always get product replacement when I can. I am a bit hard on my gaming equipment and this lets me not even care. If anything goes wrong in the year or 2 they will replace it in store for free no matter what. Well worth the price if you plan to keep the item a couple years.

So convenient to be able to replace my printer if it breaks. Cuz printers are always breaking for some reason.

YOU ALWAY GOOD TO KNOWN YOU A RELPACEMENT HHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHHH