Customer Ratings & Reviews

The agents are considerate enough of my needs in mounting the tv

4yr product replacement, for a great price. Kicks in after factory 1yr(or 2yr) and is a must. Printers break out of no where My last hp printer lasted about 9 yrs and just went out sending a fax.

My previous headset broke twice and had to return it for repair, the second time it broke, Sound blaster said they would not fix it again even though it was in warrantee. Could not take a chance that this headset would break so I purchased the extended maintenance contract. For peace of mind

This is awesome can't wait to meet the geek squad i hope their ad v cool in person

I love Geek Squad. Haven't had to use them for the printer yet, but have used them many times for our computers. They're friendly and they get done what is needed to fix the problem. I recommended them to my sister and she now uses Geek Squad and is thankful for the recommendation.

Haven't had to use it yet, but it will hopefully be easy to use this service if/when I need to.

I always get a protection plan for any large ticket items. You never know what can happen. And they are usually good at repairing or replacing when something goes wrong.

The previous printer had a 2-year product replacement and when it died Best Buy replaced it for me at no cost. When asked if I wanted to get a 2-year product replacement on the new printer you bet I said yes.

Have not had to use yet but I see this as a great value. I have asked them questions and have got good advice.

Got full credit toward a new machine when the old one died. Just take it to the store and they will do the rest.

Phone call to Geeks was quick. I had a hard time understanding first person who answered, but the local Geek was polite and listened to problem and offered solution. Am testing solution as we speak so i really won't know until 1/2 hour. So far so good. i like the promptness.

Terms are great for an expensive item. Priced competitively with other stores and benefits are worthwhile.

Geek Squad provides me with the security and confidence that I will be able to get any problems I have with my devices taken care of quickly and efficiently. Peace of mind is a winner.

This is great. I had a question about the laptop setup. They were able to answer question and sign on over internet and correct and download something . Didn't have to leave home and return to store. Very helpful!

Love putting warranties on anything I can so I know I am protected and not have to worry. My mother calls me the Warranty Queen!

Pretty good so far. No issues. Hopefully will not need it.

Always a pleasure to buy at Best Buy. The team members are Quick, easy to deal with and to the point.

I needed a computer last minute and with to the Store with my wants and needs and the rep hit it right out the park

I like the comfort of knowing I have GSP and that they always come thru when I need them-sometimes a little bumpy of a ride but they always make sure to do what they can to make the customer happy on some level. Thank You Geek Squad!

I purchased warranties for all products, save me money, and provide me with Technical assistance