Customer Ratings & Reviews

Usually don't purchase replacement for printers since prices are so low they are all but disposable these days. This printer was much more expensive so did get it this time. I found out that I had a printer go bad within the warranty period but since I did not have the replacement plan I would have paid to send it back to HP. Disappointed with Best Buy not taking it back in warranty.

I purchased a netgear Night Hawlk and it went bad. the routher was never right it was so bad, but Geek squad took care of it I got a new Linksys that I usually purchase but salesperson talked me into the Netgear found that my new Linksys was making my internet screem so fast

I have had Geek Squad for several years now. It is the best service at a great price. I have used it multiple times for different reasons and not paid one dime for any of my issues. It is insurance that if anything goes wrong, it will be fixed for free. Love Best Buy!

Having the Geek Squad protection gives me peace of mind owning any product.

Bestbuy has the best product warranty no other company can compare always purchase my electronics from bestbuy A1

So far, we haven't had our Logitech - Create Keyboard Case for Apple iPad long enough to use the warranty protection. When dealing with Best Buy being they are a stand up company we have never had any issues when it came to using our warranty plan purchased from them.

Haven’t had to use it yet. I’m not sure what else to write but there is a 50 character minimum lol

I for one love the geek squad. I call them a few times a week just to chat about the latest news in computer stuff. One time a geek came over and we played diablo 2 for like 2 seconds. it was radical.

I strongly recommend protection plans everytime they are offered. Best Buy is best in class when is comes to offering affordable reassurance when buying new computers, TV, games, or really everything they offer.

The agents mounted my TV and connected it to all the outlets.

I have three boys and as tou can imagine they destroy everything even without meaning to. So this saves me from having to spend hundreds on broken merchandise when i can just walk in verify my purchase and boom i got a brand new one. You all need this to be added it will save you too.

My last HP printer 'survived' over 4 years with no issues. Earlier years, however, were hit-or-miss on duration. I bought replacement plan to be safe: very inexpensive plan to purchase, good for two years. When my HPs have had problems in past, it was within 12-18 months....or never.

I was told square trade will need original receipts etc which may be hard if item was purchased a while ago. With geek squad I just walk into the store with my old item and they can pull up my records. Only caveat yes it’s a lot more costly than square trade!

I have not needed it yet.but im sur wuth it bring best buy it will be great

Love warranties. My mother calls me the Warranty Queen because I get warranties on anything that allows it so I am protected.

The printer was damaged a week before the protection plan expired. I took it to the store and they gave me the money back without problem

I’m the past we’ve had good results with these services, never had any issues with it.

Not sure what I bought this for haha. But I always by a warranty, except not for their tvs. Why? Well their warranties does not cover cracked screens, although some will tell you it does to get you to buy one, they lie.

Very convenient. It is light weight and performs very well. Great for storing documents.

always a must when buying electronics from the store.