Customer Ratings & Reviews

I always purchase this warranty, got burnt on a few occasions with purchases that were not stores fault but a manufacturer issue. Don't like to spend the extra cash but sometimes it's worth it.

[Employee of bestbuy] They were great when it came to fixing my printer, amazing work they never disappoint

The geek squad is like having your personal team for all your computer related issues

my replacement for printer was handled so quickly I was surprised. The printer was evaluated by nice young man, Garrett, who was very knowledgeable. He could see the problems I had been having with the printer.

Well worth the cost. I highly recommend the product replacement for high dollar items.

Within 5 months, I've contacted Geek a squad for multiple issues. All of which they were able to help me either via the phone, instant messenger, or even taking control of my laptop remotely! They are extremely friendly and extremely helpful! Must get!

Since I enrolled in the Best Buy Geek Squad program, I don't worry about my computer problem anymore. Besides, I received some discount on another service. It is a win-win product.

I always purchase Geek Squad replacement plans on product that I plan for long term use especially on items used on a reg basis. If they fail, they are replaced by Bestbuy.

It’s always good to keep your products insured. I haven’t had to fix anything yet but my hope is that the tech team will be good.

"The Geek Squad service is one of the primary reasons why I purchase tech products from Best Buy. Any time I've ever had to use my Geek Squad Protection Plans, I've had nothing but positive experiences."

So proud to have squad protection plan forks excellentAnd very helpful

I enjoy my printer. It was very reasonable and it works well.

Geek squad made my day easy. Called for support of system failures and they were able to help me real quick. I recommend the Greek Squad subscription for the excellent assistance and addressing issues.

I purchased the Geek squad product replacement for my daughter who is in college. I wanted peace of mind that I would not have to pay for another printer while she is in college.

as a consumer, this is a great coverage to have, it actually benefits the consumer more than the retailers. why? because these devices only last about two years ( mostly less than two years) trust me on this one, get it by all means, you won't be sorry!!

I added the 2 year product replacement on a set of headphones, not once, but twice. Used it 2 times. The last time we used the credit and upgraded the head phones but still bought the 2 year replacement plan on those too! Good peace of mind.

Always buy the Best Buy geek squad services when buying electronics they end up paying for themselves. Easy to get replacments and no hassle communciations.

Have used it multiple times. Easily used to get a new printer in no time. No hassle.

I bought the 4 year Geek Squad replacement product for my printer. I haven’t needed to use it yet, but purchased it because my last HP printer broke after about 2 years of use.

I always get the protection plan anytime I buy any electronics you never know what is gonna happen. It's nice to have that piece of mind and Best Buy always gives you the money back that you invested into it for another product if they no longer make it