Customer Ratings & Reviews

The peace of mind you get when buying this with an item is undeniable. I bought this for a printer that decided to stop working so I came in and they changed it out for a new one within 5 minutes.

I bought the SteelSeries arctic 7 headset for my brother for his birthday and after around 8 months the headset would no longer charge. It was effortless to get it swapped out for a new one using the geek squad product replacement plan.

Took a printer back after 15 months use, during corona virus curbside service. Left with a new replacement printer without ever leaving my car. The best service I've ever had, and I'm 80 years old. :)

I returned my item for some issues with the printer and they accepted and i got a replacement. Smooth process

This service gives you a sense of comfort knowing that if the product you purchase fails will be repaired or replace without you having to worry about spending money to replace the failed product.

I always get the extended warranties on all my electronic purchases. It is well worth it. The 2-Year Geek Squad Product Replacement was not only EXTREMELY reasonable, but they will replace the item for you with a brand new one...if anything happens!

This takes care of service and installation and if anything unforeseen happens to your new product or appliance!

2-Year Geek Squad Product Replacement is good to have. The cost is affordable and it gives you peace of mind knowing if there is a problem they will replacement your item for free. No questions asked.

At this time I've never had to use the at all so I can't give anything but an excellent review..I'm hoping that throughout the four years of protection I won't have a.need for them.

Can definitely recommend this. Once my son had a problem with a printer he had less than a year, and Best Buy replaced it with a new printer, so this is worth having.

Used the service twice for installation in my house. One time for in store repair of a laptop and will be having them out 2 more times to install a speaker and wall mount a TV

Protection Plan just in case something were to happen..... and I needed help ....

I've had great service at the Muncie Best Buy. Everyone has been knowledgeable and helpful.

Always there to help and quickly. Any calls i had to make for assistance were always taken care of.

Geek Squad has assisted me in several situations. Laptop, Google Home, TV's, refrigerator, etc. Very happy. Intend to use Best Buy for any needs due to customer service and Geek Squad service.

Normally never do this but under 10 to cover the headset mine as well. Specially since I had 4 headsets in 7 years. The claim full replace no fixing for 2 years. So hopefully I wont need but the way its been going I likely will.

Always efficient and knowledgable. Puts my mind at ease to shop at Best Buy!

Happy with my printer. Not the fastest but saves me time and money.

For all my bigger purchases I always put this protection on my purchases. As a former employee, i know the value behind these service plans. Best Buy will do the best they can to satisfy

I only purchase Canon printers because they never have given me any problems. Great for photo printing giving high quality products.I have not utilized Geek Squad for this item as yet.