Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11185 reviews
(11,185 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Good job
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use them a lot I think they ok and I think they do a good job in what they do
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great product!!
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This printer is awesome. I would 100% recommend, setup is straightforward and i use it for EVERYTHING!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
it really works
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i love buying stuff at best buy at the same time i do buy a protection for the product that i bought,, and i already experience it, the products didnt work well good thing i purchase the protection plan,, and presto they replace it with another one,,
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 1 out of 5 stars
Protection plan not what it used to be
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy charges for a protection plan depending on the cost of the item purchased. They used to take the manufacturers warranty and if the item was defective in to account before applying the protection plan. So they would only use the protection plan in extreme cases. They don't do this anymore. If anything happens to your product you only have 15 days to return it. After that they apply the protection plan to any issues with the product and if you want to keep the protection plan after the issue you have to repurchase it. I had a HP printer fail from a manufacturers defect after 6 weeks of use. I took it back and told them I need to get another printer. They took it back with little question but also used up my $50.00 protection plan in the process. I asked them why are you using my protection plan on a defective item? They said if I don't want to use up my protection plan then I would have to deal with HP directly. In addition they would only offer store credit and refused to give me a refund. I understand that a company has to make a profit to stay in business but there is something just not right about how they are handling this now. Essential if you want the option and privilege of returning an item no matter the circumstances you need to buy a protection plan.
This review is from 4-Year Accidental Geek Squad Protection
No, I would not recommend this to a friendRated 5 out of 5 stars
As stated
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bestbuy is my number 1 place to shop for electronics because there warranty is the best in the industry and they stand by it and resolved my issue within 10 minutes highly recommend getting protection for any device you purchase
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great insurance
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Although I haven’t had to use this, it gives me great confidence for the future.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Back up
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service would not purchase any items without having this extra protection
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Worth it if you’re rough on electronics. They get you right and have no problems getting you a new one of something went wrong with your old one.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
You can count on Best Buy Geek Squad Warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.You can count on Best Buy Geek Squad Warranty. Always there for you!
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
get the warranty, These things always break.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.With my previous luck with my hp and canon printers, They always have problems after a short time. For 50 dollars, Best Buy will swap it out, Not fix it, For 2 full years, Even if the printer does not break, T he piece of mind is money well spent.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Have not had to use it yet
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.My Hp printer is working just fine. So I have not had to use the service yet. But I'm sure it's great. I love Best Buy.. They are always courteous, knowledgeable and never pushy. The Best prices too. I don't even bother shopping at any other store.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
All Is Set To Go
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.All Set Up And In Use , Everything Is Up And Running As Should , No Issues
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Excellent support
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The agents at my store made a excellent review to my tablet, diagnostic and gave me a best advice and recommendations to fix it and for future purchases.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Must get
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Highly recommend to any one getting any electronic device since these tend to break or wear down quick, so I buy all warrants on my products in case I can’t fix it, I know who can
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Came I handy
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I used the heck out of this keyboard and when it finally started to wear down the protection plan came to the rescue.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thank you for your kind review. We appreciate the positive feedback! We're glad that you have had great experiences and look forward to helping you again!
Rated 5 out of 5 stars
Best protection for value
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basically if you buy a high ticket item from Best Buy and you need the additional coverages to keep the machine or appliance or computer running this is the best thing that you can do
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Geek squad protection is a must.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I always recommend Geek Squad protection service in addition to manufacturer warranty. No matter my issue, they have been incredibly timely in their assistance and resolved my issue without hassle.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Excellent Investment!!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Normally I don't buy product insurance, but when it comes to a printer, it's well worth every penny.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Needed!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought this for my wife, who is not computer savvy. Do yourself a favor and buy this, my wife listens to anyone other than myself anyways, and I am not always able to fix problems she encounters. This helps ensure domestic tranquility.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Easy and fast to use.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.There is nothing convenient and practical to have more protection for your devices by and I used it once and the entire process went smoothly. This is incredible warranty and service.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friend
