Customer Ratings & Reviews

I have got this plan for a few of my purchases and when something goes wrong with them I take it back to the store and they either reimburse me or exchange the item. It's a good plan.

Haven’t had to replace my products yet but definitely recommend this plan in case

Best is pretty good about their replacement plans. For the most part it is an easy exchange. So far I have not had issues the times that I have had to use their replacement plans.

It is a great ideal to have an extra protection plan for your valuable products.

I have not had to use my protection plan as of yet. I haven’t needed to with any product I’ve bought from Best Buy. I’ve heard great reviews about the replacement plan though.

Good value in this day and age where products are having a limited life and quality and durability in many items just isn't there anymore.

My granddaughter is reading a series, so in order to connect with her I bought a Kindle & started reading it too. I love it

Getting the Geek Squad Product Replacement has always been a great deal for me. I always get it for all my products. Thus far, I have already used it two times. Once it was for a Surface Pro after a whole one year of using it. I love it!

item is worth it. few dollars to get a 2 year replacement! if your item breaks no question ask and you can get an equivalent or they will give you gift card to the item you have

Great Service with Irene. Gave easy to follow directions and was satisfied with the end result.

I've had to use the best buy warranty replacement option a few times over the years. I highly recommend it based on ease of use. Just take broken item to customer service. easy as that!

Geek squad is amazing! Definitely recommend to everyone

They are wonderful and know what they are doing! They explain everything very well so you know what they are talking about. I had to call them one for something that I thought was stupid but they treated me with such respect.

This has been one of my "best buys" no pun intended. They respond quickly and have my products repaired online quickly.

I good value. It coverage is also great. Wood recommend it

Always a good thing to have Extra warranty. What's a couple of dollars.

Definitely worth having just in case anything happens I’ve had to use geek squad and yes they are worth it.

Definitely recommend this replacement warranty. I bought it with another product and when I had a problem with the product they replaced it with no questions asked!

They did a wonderful job. They were nice and professional.

I travel a lot and have had way too many electronics go out. As there are Best Buy's everywhere, it seems, this is an excellent way to get a quick replacement if and when something goes wrong! I very much recommend this for the price!