Customer Ratings & Reviews

Sometimes you just don't have the time to repair a laptop. There are so many layers and so many things you have to remember when in order to reassemble... Let the professionals hands it.

I just did the review on the TV Warranty have not used it because have not had any problems

No matter what the problem is when Geek Squad comes out they always find a way to fix it. I have been with them for years and continue to buy at Best Buy. My Geek Squad Guy is Carlos Neives

Highly knowledgeable staff that listened to my needs and found the perfect item.

Geek Squad is good to have if you have a lot of electronics and appliances too.

Haven't had to use them, but it's nice to know they're there if needed.

It’s been a great piece of mind! If it’s worth buying it’s worth protecting

Printer working flawless. Hopefully won't need the protection, but nice to know its there!

No worries with the protection plan.If needed, it’s good to have than not.

This purchase was smart for me. I am not very computer savey so they have helped me several times. They helped me making some other purchases to help things work together. Thanks

My printer had an issue where it would leave stains on the printout. I mentioned my issue, and received a replacement for my printer within few days.

Awesome the return was easy aft spending 1/2 the day on the phone troubleshooting the scanner was bad and Best Buy took care of it for me thanks to total tech protection.

Best Buy has the best product replacement in the market. We have always been satisfied with the plan because anything that stopped working or became defective they replaced.

excellent service for maintenance of printer, copier, scanner

I've replaced so many devices thru geek squad! I try to only purchase most things thru best buy just because the protection is amazing

4 Year Geek Squad protection plan is why I come to buy most of my electronics. Knowing that Geek Squad will make sure my items run like new for the next 4 years

I never purchase devices without an extended warranty. This warranty was purchased with the HP OfficeJet Pro 6968. I recommend the extended warranty for anything that is eligible for an extended warranty.

This has been an excellent use of my money! They have set up a TV, guided me through problem solving, checked out equipment and fixed my refrigerator!

It’s my first time using this Geek Squad service. I know of others who swear by the Geek Squad, so I don’t doubt it will be most beneficial!

Love, love, love this printer/scanner/fax machine. I use it for both work and pleasure. Prints really nicely. Haven't had any issues with it at all. User friendly.