Customer Ratings & Reviews

It's a good feeling to have a service that assures the replacement of an item that cannot be repaired. This service gives one peace of mind which cannot be underestimated.

Can't beat the peace of mind you get from adding the replacement program. Has covered any product problems I've ever had.

I will have to bring my laptop into the store to have the Geek Squad look at way my CD rom door will not open on the outside or internally. Has been that way from the day we bought it.

The agent cleaned my laptop, it was very slow and not working very well. It worked very good after they worked on it. They tuned it up the next year, to keep it running smoothly.

I love geek squad service. They are always super helpful and easy to get in contact with when you have questions.

Works great and easy to operate. The eco tanks are amazing and so easy to fill and watch your ink.

Always have geek support. You’ll never regret it. Lost my phones a few times and get em replaced cuz of the insurance and geek support. I got both on my products

I’ve always been iffy about buying product insurances. Yet, I’ve found that Best Buy truly sells the best one possible. Made a few claims here and there for different items and they literally just replace the item for me.

Highly recommend purchasing this extra protection in this particular case I got a new printer for just bring in the old printer that wasn’t working

Geek squad is an absolute must! I have no issues with repairs or replacements.

The warranty is legit. They will help you in anyway possible to get your product fixed and working. HIghly recommend this.

I have been using Geek Squad since they first came to Best Buy. They have fixed all my electronics at different times. I can explain to them the problem in lay terms and they get it.

I did not use the Geek squad for home install. Just asked questions mostly. Always able to resolve my problems. If I ever need their help again, I feel very confident of their expertise.

The seller explained very well about the product. It works as she told me!!!!

Definitely a must have, especially when it covers multiple product assistance!!

Amazing Service, they attended me with a smile and very professional!

I haven't use this feature yet since the device I bought is still in a good condition. but I read the coverage for the damages that can happen and it seems really worth for the price you pay. Thanks Bestbuy

I love my protection plans and never thought much of them . I now buy them all the time after a bad time when one of my printers broke and couldn’t get a new one .

I always get these for anything that costs a fair amount of money but only has a one year warranty. Better to have it and not need it than to need it and not have it.

A good buy for peace of mind. You never know when you will need help. The Geek Squad is there.