Customer Ratings & Reviews

Excellent sevice for team people for support me thanks

I have yet to use the service but I'm sure it'll be handy in thy future with the kids in the house.

I am always wary on buying protection plans but highly recommend getting one for printers as they break down so frequently these days, best buy service plan is very reasonable...

I know that the product has a warranty but the geek squad protection makes it so convenient to exchange! I have used it once because the hinge came loose, and I was very glad that I wasn't out the money I paid for the product.

The Geek Squad is great to work with on product problems

Whenever I buy headphones or other, easily breakable electronic devices, I always buy the extended warranty. Always. I've used it several times, and it is always very easy, with no hassles. I cannot recommend this enough.

bought it for the HP printer so far have not used it but I am sure one day it will come in handy.

Always purchase Geek Squad protection. It has been an asset more than once when something either stops working, breaksdown or is irrepairable.

I never purchase devices without an extended warranty. This warranty was purchased with the Logitech Trackball. I recommend the extended warranty for anything that is eligible for an extended warranty.

other online stores may have cheaper or longer warranties, but Best Buy is better because you get your replacement the same day - no waiting for the replacement to arrive in the mail.

Mounted my TV and explained all the controls and functions!

I just have it there Not used yet Let’s see how it does later on

Had to return a printer that was not working. The Geek staff was outstanding. I received a refund and was able to purchase a replacement printer

always good to have protection and they are good with their geek squad service never had issues that weren't fair resolved.

Ive never used Geek Squad but Ive dealt with them in store when I had questions the sales people couldn't answer. Always friendly and helpful

I always purchase the extended warranty on my equipment so that if anything happens to it Best Buy will either have it fixed or replaced with the newest version on the market

Employee’s we’re very helpful and had awesome customer service answered all my questions.

They did a very good job. They were on time, and very knowledge and polite.

Very easy to exchange my item would definitely recommend

These warranty's are the best!!! Return the item right to the store for a replacement. Can't beat it, especially since they've come down in price over the years.