Customer Ratings & Reviews

They have always been straightforward and courteous. Any issue with a product can be resolved. If not, full refund or replacement with the difference in price credited back to you!

Haven't had to use, but will if need be. Better safe then sorry.

Geek Squad Product Replacement is a smart, safe purchase for high end products. My purchase was for a very high end printer that will be replaced should anything go wrong.

With the purchase of the product replacement Best Buy has been able to help me with the last two printers I have had to return with ease

When my newly purchased printer stopped working after a couple of months, I was able to return it without a problem.

I buy the 2yr Extended warranty on every purchase it has saved me so much money most manufactures give a 1yr warranty so after that your out of luck do yourself a favor and buy it.

Never deal with a product manufacturer again on my BestBuy product. I just go back to BestBuy and done. No waiting for a manufacturer to disappoint me with their excuses.

I didn't want to take a chance on unrepairable problems happening, so this plan seemed to be the way to best protect me with my purchase.

Geek squad is a service I didn’t realize I had initially, but I was glad to realize I did!

Its can be a hassle free exchange or return of the malfunctioned item at the cost of this geek squad service protection fee. I would recommend it.

So far so good. This is my first printer. No complaints.

I think this could be a warrantee i bought for some not sure what tho

The extended 2 year warranty has become one of my practices lately. It covers usage damage and any other product defect. No questions asked. You get a replacement of your product. Great coverage for a fraction of the cost

I do not know how you can write a review for something you have never seen or used. I really love it, it is so great, and I can't believe I lived this long without it.

The protect plan is st on these products that's one of the reason I like purchasing from BB there plan is awese

Haven’t had to use yet for new printer but have used previously and was happy had purchased as saved money.

Have used before. Just bring back to Best Buy and exchange.

I haven’t used it. But it’s good to have peace of mind with extended warranty.

The squad replaced my printer without payment when my printer decided to stop working one day. They are super knowledgeable and very helpful. I'm glad I purchased this.

Definitely worth the price for the protection it brings!