Customer Ratings & Reviews

I have used geek squad and have always had a good experience with the service

I called the Geek Squad and they were very helpful.

Don't always purchase these but sometimes the cost seems worth it. This was bought to cover a printer of an issue ever occurred for our teen daughter at college.

if your kid is young and dumb, you want this. i know everyone says dont buy extended warranties but seriously, if your kid is young and dumb, you NEED this

It is always worth spending the extra money for Geek Squad product replacement. I have never had a problem returning a product, and the service is always outstanding.

This is the best service. I have no problems when something is not working just call or take it into a best buy store and it;s taken care of just like that. No hassells

Warranty covers most things that can happened to a product. I highly recommend getting the Bestbuy warranty just so you're prepared for the worst. I rather have it and not need it than not have it and need it.

Geek squad protection is a necessity. We have a peace of mind to know that if anything happens to our product purchase, Geek squad is there to replace.

important for replacing items. So far I have not had to use it, this time. However, from past experience it was an easy process when used for other merchandise.

As i have stated on several reviews great value for the price especially on expensive items. Used their service a few times and they were great

I like have the Geek Squad protection. Because, I can be completely irresponsible and not take ownership for my actions with anything I buy. And they will replace it for me. not that I would ever do that.

Bought a printer for my college student to put in his apartment, where something could more easily happen to it than in my own (adult) home. For $20, I have peace of mind for 2 years. Worth the price.

Geek squad personnel have been great! Showed great patience in working with the computer inept (such as myself). Fixed and inspected the equipment and helpful. Also used online service and they were good too.

This is absolutely great coverage for the purchased products

It’s nice that Best Buy offers this. I got it on some Bluetooth headphones I am required to use for a new job. Nice to know if they malfunction or break, I can get a new set from Best Buy right away.

I'm glad I have this service. I haven't used it yet but it feels good to know that I can call on them for four years.

I have only heard good things about the Geek Squad, so decided to give it a try.

we have always purchased ESP's. we like the peace of mind it gives for a small investment. many people and consumer reports sometimes talk against these products, but we seem to be the people that always have a problem.

Very useful additional service, worth getting depending on your needs.

Always a great idea getting the extended warranty with electronics in any other products these days. You just never know and Best buy is great and honoring this