Customer Ratings & Reviews

excelet product and services, i love to work with this company

The printer was having issues and if u hv the warranty same can be replaced but if not in stock a full refund is issued for printer and extra warranty.

If your buying something expensive for your self or a kid I would recommend an after market warranty it covers pretty much anything that can happen to it. Don't get caught with out one you may regret it.

Good help for everything, very useful. You should get it.

Geek squad warranty is worth the extra peace of mind. It is easy to put in a claim call 800 tell them the problem and they will take care of the rest.,

I love getting my geek squad coverage with all of my products you just never know when you will need it or when your purchase is going to need to be fixed

This is awesome! I always come to best buy for all my needs

This was an easy yes, definitely feel good knowing I can bring in my item and get helped or replaced.

The agents fix my items and explain the information to me. I am glad I purchased this as I have a lot of items I have bought through Best Buy. Perfect

no muss no fuss, just walk in and a walk out! what's better than not having to worry about a failure or break, with GS you know your covered not matter what!

I bought the 2 year protection plan for a my passport. I am glad i did cause a few months after purchasing it my passport started acting up. They exchanged it with no problem and gave me a brand new one on the spot.

This printer works really well. Worth the crowd. I purchased the instant ink replacement package for $5 a month. My replacement was in the mail before I expected it. I have bragged about my printer to all my friends.

Agent set up my television with no problem connected the dvd player on the same remote.

A very good program for the price. Having the additional protection on the many products that I have purchased from Best Buy is an excellent feature to have.

The agents connecting my TV and download them all to my devices

I always purchase the Geek Squad Product Replacement plan if it's available. I've used it in the past on other products and it's a hassle-free service.

We’ve never regretted the Geek Squad plan we got. Although we’ve only used it twice, it was very helpful not to have to pay for them solving a problem.

This gives us peace of mind extending the warranty of the product we bought also to have our product fixed or replaced if possible.

Happy I bought this otherwise I would have to buy a new one

My son's mouse pad had a bubble in it. I took it to Best Buy and explained what happened. I showed them my warranty information and they replaced it with a brand new one. No questions asked. I was impressed!