Customer Ratings & Reviews

We have utilized this service enough to make it worth the investment. If you have computers and often have unresolved issues, Geek squad is worth your $$$.

So for I have not had to use,but glad knowing it is there!!!!! The Geek Squad has helped me several times with questions & problems. Very polite & not intermittentling to us unskilled pc users. Thanks Geeks!

Price was right to get the warranty. Hopefully won’t need it

Excelent service! The way the helps and solves everything it’s perfect.

Wonderful customer service, helped me fix my phone

SIGNED UP FOR A MEMBERSHIP TO HELP ME WITH MY SCANNING ISSUE WITH MY NEW HP PRINTER. THE GUY DID EVERYTHING I HAD ALREADY DONE AND I TOLD HIM THAT I NEEDED TO SCAN FROM MY HP APP. AFTER SITTING THERE FOR AN HOUR HE SAID OH YOU WILL NEED TO CONTACT HP. HE LOADED A SCAN OPTION ON MY COMPUTER WHICH I HAD BEFORE IT WORKED ONE TIME AND NOW WHEN I TRIED TWO DAYS LATER THAT DOESN'T WORK EITHER. I FEEL RIPPED OFF AND MY ISSUE WAS NEVER FIXED. NOW I CAN'T SCAN AND HAVE TO CALL HP IN THE END. I'D REALLY LIKE MY MONEY BACK AS THIS WAS A WASTE OF TIME AND MONEY.

Always promptly answers questions. Customer support team is nice and appears to be familiar with questions and concerns when asked .

Since we will be using this frequently, getting the replacement plan at that price seemed the sensible thing to do. I didn't want to have to worry about having to buy another one too soon. So far we love it!!

it is the only reason I shop at Best Buy, You can't beat it

This is a must have when you purchase any device. Buy understand that sometime things happen & we need a piece of mind. Also the protection plans are priced well

It's hard to submit a review of a service until one has needed or used it, time will tell.

Just worth the knowledge of having peace of mind in case anything goes wrong. Haven't had to ever use with other products purchased from Best Buy.

Warranty is a great one to have on the headset. It's a Comfort to know that is something happens I just have to exchange it and it would be covered

Always add geek squad to my electronics purchases.

Geek squad always makes it right and is very helpful

4-Year Geek Squad Product Replacement - I ALWAYS get Geek Squad protection! Between Total Home and Geek Squad Protection, I have it made!

A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

A trusted source of protection. I use Geek Squad with complete confidence in their services and professionalism.

When it comes to electronic items, it's always worth it to buy the extended Geek Squad Warranty...You never know when something might go wrong...

This was intalled on device. I recommend that you purchase this for any product that you purchase which you have the option to purchase it.