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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11189 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 11,189 reviews
  • Rated 5 out of 5 stars

    Replaced faulty printer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Unfortunately the way some tech items are being mass produced they just do not last as long. Having the replacement warranty ensure you will get a few years of a working product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    extra protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working

    I would recommend this to a friend
    • Brand response from GeekSquadSupport
      Posted .

      Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.

  • Rated 5 out of 5 stars

    Quick

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great service and customer support. Knowledgeable staff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly recommend

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Recommend Geek Squad Service!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful when you need it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Geek squad had my back on my previous hp. I was able to upgrade to my latest epson - geek squad will back me up on this, too.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Peace of Mind

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I definitely do like my geek squad protection plan. Even if it’s just peace of mind. I know if I need it is available to be used.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love Best Buy Customer Service!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They have a friendly helpful staff, great sales and products.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    purchased for my fitbit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I haven't had to use it, but good to have. I've only had to use Geek Squad once as Best Buys quality is high and don't need to replace things.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great option

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always a good idea to insure or prolong the life of your electronics. Best buy has always been great about honoring their insurance policies.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We have a plan!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Always good to get a product replacement plan. You are covered if something goes awry.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy warranty is the only one I buy there's no bs you purchase it and hey replace your item when needed I trust it %100 for years unless they change it but if it ain't broke don't fix it

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great gaming mouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great gaming mouse. It is easy to move and has great precision. Great price at Best Buy, I purchased the extended warranty because nothing seems to last anymore.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    For peace of mind, I would recommend this

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thankfully I have never had to use this. But, it is reassuring to know that this option is there if I ever do need it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Why Not!?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent value for what you get.. I honestly would not buy anything electronic without this coverage. They are great about it and honor it completely. Why would you not?

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    As a father of a boy, this is well worth the money due to normal, non-careful activities of young men while gaming.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchase geek squad protection for almost everything and it has paid for itself more times then not. They have fixed or replaced several of my broken or defective items

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Well worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good deal. I had to use my last one and it saved me..

    I would recommend this to a friend