Customer Ratings & Reviews
Customer reviews
Rating 4.7 out of 5 stars with 11189 reviews
(11,189 customer reviews)Rating by feature
- Value4.7
Rating 4.7 out of 5 stars
- Quality4.7
Rating 4.7 out of 5 stars
- Ease of Use4.7
Rating 4.7 out of 5 stars
to a friend
Rated 5 out of 5 stars
Replaced faulty printer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I have always had a love hate relationship with printers. They looked at the problem and without hesitation, replaced with a new one. Thanks.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Needed product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Unfortunately the way some tech items are being mass produced they just do not last as long. Having the replacement warranty ensure you will get a few years of a working product
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 4 out of 5 stars
extra protection
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.i only got this bcos the rep told me it is a replacement policy for 48months.. so more like insurance since protection is important., yoy never know what and when these machines stop working
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendBrand response from GeekSquadSupport
Posted .Thanks for your positive comments! We appreciate you trusting Geek Squad with protecting your product. We look forward to helping you again. If you have any questions, please feel free to reach out to us either in the store or by calling us at (800) GEEK-SQUAD or (800) 433-5778.
Rated 5 out of 5 stars
Quick
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great service and customer support. Knowledgeable staff.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If you are spending more than $500 on equipment you need to get the geek squad protection. If you have an issue they are prompt to assist.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend Geek Squad Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Highly Recommend Geek Squad Service!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They will either fix the issue with the device or they'll give you a new one up to the same value whether it's the same one or different.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Helpful when you need it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Geek squad had my back on my previous hp. I was able to upgrade to my latest epson - geek squad will back me up on this, too.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Peace of Mind
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I definitely do like my geek squad protection plan. Even if it’s just peace of mind. I know if I need it is available to be used.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Love Best Buy Customer Service!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They have a friendly helpful staff, great sales and products.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
purchased for my fitbit
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I haven't had to use it, but good to have. I've only had to use Geek Squad once as Best Buys quality is high and don't need to replace things.
This review is from 2-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Great option
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always a good idea to insure or prolong the life of your electronics. Best buy has always been great about honoring their insurance policies.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
We have a plan!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Always good to get a product replacement plan. You are covered if something goes awry.
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friendRated 5 out of 5 stars
Best Buy warranty
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy warranty is the only one I buy there's no bs you purchase it and hey replace your item when needed I trust it %100 for years unless they change it but if it ain't broke don't fix it
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Great gaming mouse
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great gaming mouse. It is easy to move and has great precision. Great price at Best Buy, I purchased the extended warranty because nothing seems to last anymore.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
For peace of mind, I would recommend this
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Thankfully I have never had to use this. But, it is reassuring to know that this option is there if I ever do need it.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Why Not!?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent value for what you get.. I honestly would not buy anything electronic without this coverage. They are great about it and honor it completely. Why would you not?
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Well worth the money
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.As a father of a boy, this is well worth the money due to normal, non-careful activities of young men while gaming.
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Perfect
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchase geek squad protection for almost everything and it has paid for itself more times then not. They have fixed or replaced several of my broken or defective items
This review is from 2-Year Geek Squad Product Replacement
I would recommend this to a friendRated 5 out of 5 stars
Well worth it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good deal. I had to use my last one and it saved me..
This review is from 4-Year Accidental Geek Squad Protection
I would recommend this to a friend
