Customer Ratings & Reviews

I tried to use it to exchange headphones so I could get a different kind but because I didn't have one little connectir piece or the instruction booklet I couldn't do it. It was kind of annoying at first but then they let me swap out the main portion which was what was broken

This is a basic insurance product, I have found in my dealings with electronics that usually a malfunction if it is going to occur, it will be within the first 2 years.

Haven’t had to use this insurance yet but nice to know it’s there as printers can malfunction and usually have problems that are beyond servicing by users.

Super helpful and always informative the inconvenience of having stuff get broke without Apple care…

I'm pleased that I have not required use of the GEEK Squad Replacement Program. However, the fact that I had to pay very, very little for this and have insurance on the printer I purchased is extremely satisfying. I hope I never have to use it, but it's there if and when I need it.

Don’t hesitate on purchasing the replacement plan. Ive found myself in situations where I would have been out on serious cash had it not been for this product.

Definitely always want to get the replacement especially if something happens to it always heavier CYA‘s

Bestbuy warranty plans are a no brainer. You are buying something and foregoing the warranty then please seek help!

Buying the Best Buy replacement warranty is a plus for every item you purchase here. I've had to use it on a few other items and it is always hassle free.

I depend on the Geek Squad to help me when I have a problem and they always come through.

I have had Geek Squad for several years and find the staff and the services very good. The staff is helpful and knowledgeable. The prices are reasonable.

Always buy the protection plan no matter what! I know it sounds like you are paying a lot but when you have high priced items, you want to protect them.

Now I don't have to worry if my printer has problems - I have the 2 year replacement guarantee! No worries!

Always a pleasure dealing with the Geek Squad! They are very knowledgeable.

Must get! It comes in handy! I promise!!!!!!!!!!!!

Geek Squad is so fast and respectful I love them!!

Glad I purchased. Good to know this is available in the event any issues arise.

Always get this protection for your expensive electronics. This is the only hassle free protection plan I have ever experienced that a store offers.

Have not had to use this service yet, but it's nice to know that it is there.

geek squad is amazing really enjoy the comfortability of knowing if my product breaks I have geek squad to take care of it.