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Customer Ratings & Reviews

Customer reviews

Rating 4.7 out of 5 stars with 11190 reviews

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  • Value

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.7 out of 5 stars

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    Rating 4.7 out of 5 stars

96%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 189 Showing 3,761-3,780 of 11,190 reviews
  • Rated 5 out of 5 stars

    wonderful

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you have an item that may break this is a great option. Better than working with the manufacture and you walk out with a new device the same day.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GeekSquadGreatTeam

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The support team was extremely helpful and true technical experts! They put me at ease and resolved my issue quickly!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth every penny we paid

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    These guys were great at Tuscaloosa store. No hassle and very professional. Great group of people that knew their stuff.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek squad

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Haven't had a chance to use it yet. So can't really leave a review

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    need to have

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its always important to get this with anything from best buy always find it worth it, just in the event that something happens

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Service

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good service to have. Beats having to pay out of pocket for expenses that could have been covered

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Free 4 yr replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The 4 year free protection is wonderful if the geek squad can’t fix it then it’screplaced

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is worth it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extra product replacement cause if there is ever a problem they replace the item without any questions.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Geek Squad Proction

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love have a 4 year Geek Squad Product Replacement just encase anything should ever go wrong with my copier

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    replaced headphones

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i got this for my coud alpha s my cloud flight i had this plan the volume button stopped working and got replaced fast

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    I appreciate the Geek Squad tremendously!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had to use the Geek Squad often and they have been able and willing to help in every situation. I strongly recommend paying the fee to get their assistance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great to have security! No issues and geek squad is always friendly and willing to help me with whatever I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works out ok.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This works out ok, but if you have to use the warranty, they make you rebuy a new warranty if best buy swaps out your product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Needed

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to have it. Glad Best Buy sells such great stuff. Hope this is enough words

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far have not had to use it, but the last time I used one was on my vacuum cleaner and no questions asked got myself a new unit. worth the money.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    great extended warrenty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always get the extended warrenty, Best buy They go above and beyond at my local store

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Protect your purchases

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I always make sure to purchase warranties on everything I buy. If something goes wrong I know it will be fixed or replaced.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Tech Protection

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Must have protection. Computer already getting repaired. No problems yet except it take a long time to get it back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get the warranty

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I will always buy a replacement warranty I haven’t needed it but the peace of mind is perfect

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This time I'm glad I bought it.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don't always buy these. But this time did. And well, I'm going to have to use it.. It's less than a year and it's having problems. Worth it having it this time.

    I would recommend this to a friend