Customer Ratings & Reviews

The agent spent 5 hours with me and couldn't get the printer attached to my laptop. I felt bad for him since he tried really hard. The printer will be going back to Best Buy.

I have never had a problem with using this protection plan. I have found the staff to be very pleasant in checking my computer each year.

I have not had to use my protection plan but really They no brainer on certain purchases

These plans are great, no worrying about paying for the item if it breaks .

The geek people are the best in Leominster Ma, very helpful, knowledgeable, professional and pleasant. With a appointment there was no waiting.

A great way to ensure your product is through geek squad. They are a well known team to help you with any issues you have with your product

I previously owned a TV and purchased Geek Squad protection. Repaired with no problem when a component failed. Good insurance for costly items.

I’ve gotten protection plans for every Best Buy product bought. Never a question or issue when a return was needed. Highly recommended!!

Always add the replacement plan to this type of products

Perfect thank you so much for always having a great team just waiting to assist

Good way to protect your purchase with ease of mind.

This plan is always good for the second alternative. I never had to use it though honestly speaking.

Knowing me I’ll break something and need it fixed! Figured I would get this and good think I did already had to bring my computer in

Always a good ideal if your getting any tech gear. Always helpful and answer any questions you may have.

My printer had a hardware issue. Easy exchange for a brand new one! Works great. Glad they helped me on line to figure out the problem!

Happy they offer protection for my purchase especially if anything happens to my headset that I use for work I will be able to get a replacement.

it's nice not to have to worry if it will break after the first year, so adding a 2 year warranty with no hassle, you return the product to the store

You can't go wrong with the Geek Squad. The service is excellent.

I have asked the Geek Squad many questions and had them check computer equipment and always gotten great service and answers I am looking for.

Best Buy has one of the best programs for product protection. I would never leave this protection up to an extended manufacturer warranty. Best Buy has a way better value with the comfort of knowing you will have a working product for the life of the Replacement Plan